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4 Posts

04-01-2019

GB

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No Compass In Moto G7

2019-04-01, 18:35 PM

Or NFC, literally the 2 things I wanted and not only does my g7 power not have either its been EXTREMELY hard work if it ever did. 

 

What's going on with moto? It's the last time I buy one of their phones - why the ambiguity and confusion?

 

Back it goes and hope I get a refund. 

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5996 Posts

12-04-2017

IN

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Re: No Compass In Moto G7

2019-04-02, 14:18 PM

 wrote:

Or NFC, literally the 2 things I wanted and not only does my g7 power not have either its been EXTREMELY hard work if it ever did. 

 

What's going on with moto? It's the last time I buy one of their phones - why the ambiguity and confusion?

 

Back it goes and hope I get a refund. 


Hi Queensking,

 

Thanks for posting, please be informed that the device has not gone on sale in the 'UK' yet—may I know from where did you purchase the device from? What is the exact model of the device, could you also update your device IMEI

 

However, the UK version would have the NFC and Compass.

 

Let us know if you have any questions?

 

Regards,

Swaraj

Motorola Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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4 Posts

04-01-2019

GB

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Re: No Compass In Moto G7

2019-04-02, 19:39 PM
It's this confusion that is nuts!

It's absolutely on sale, from Amazon uk, and John Lewis to name 2.
My understanding is that some models of the power have nfc some don't. You can't know when you order... utterly bizarre. None have a compass, it's literally stated on your website.
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5996 Posts

12-04-2017

IN

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Re: No Compass In Moto G7

2019-04-03, 14:39 PM

 wrote:
It's this confusion that is nuts!

It's absolutely on sale, from Amazon uk, and John Lewis to name 2.
My understanding is that some models of the power have nfc some don't. You can't know when you order... utterly bizarre. None have a compass, it's literally stated on your website.

Sorry, I got this confused with G7 Plus. However, the G7 Power does not have a compass and for the NFC we are still looking to have confirmation. Will keep you posted once we hear back from our team.

 

Also, please update your profile with the IMEI number of your phone? If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

-Swaraj

 

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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