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  • Posts: 4
  • Registered: ‎03-19-2020
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  • Message 1 of 2

No update since Feb 1st. G7 & G7 Power.

2020-05-18, 12:03 PM

Again, My phone is going on 3 months without an update! I use my phone for work emails and again, I have been blocked for non compliance because my OS version is not up to date. C.mon Moto do better please. I have the G7 and my girlfriend has the G7 Power. Neither have been updated since Feb 1. 


13492 Posts


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  • Posts: 13492
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 173335
  • Message 2 of 2

Re:No update since Feb 1st. G7 & G7 Power.

2020-05-20, 17:20 PM

Hi Reddy101,


Thanks for posting. I'd like to check this. Can you please update your profile with the current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > System > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

See here for the instruction. 


Best regards,
Motorola-Lenovo Support

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