Motorola Community

Moto G Phonesmoto g7 play / moto g7 / moto g7 power / moto g7 plus
All Forum Topics
Options

9 Posts

07-08-2017

US

20 Signins

132 Page Views

  • Posts: 9
  • Registered: ‎07-08-2017
  • Location: US
  • Views: 132
  • Message 11 of 26

Re: Poor signal on 3G and 4G with Moto G7 POWER, all other phones okay.

2019-05-31, 21:38 PM

I am having this same issue.  Was updating my phone from a MOTO X. I had no troiuble with phone signal on the MOTO X.  The g7power gets poor signal in places where I previously had no problem.   Carrier is Cricket

Reply
Options

1 Posts

06-28-2015

GB

6 Signins

112 Page Views

  • Posts: 1
  • Registered: ‎06-28-2015
  • Location: GB
  • Views: 112
  • Message 12 of 26

Re: Poor signal on 3G and 4G with Moto G7 POWER, all other phones okay.

2019-07-23, 11:53 AM

Hello,

 

Is there any update/solution on this issue?

 

I purchased the G7 Power couple of days ago and the signal is extremely poor.

 

What's even worse I have no signal at home at all.  WiFi calling is not supported by Three on this phone. At the moment totally useless.

 

When I swapped my SIM card to an old iPhone 6S and Galaxy S8 they worked fine. Same place, same time. 

 

Thanks

Jan 

 

 

Reply
Options

1 Posts

07-24-2019

US

1 Signins

24 Page Views

  • Posts: 1
  • Registered: ‎07-24-2019
  • Location: US
  • Views: 24
  • Message 13 of 26

Re: Poor signal on 3G and 4G with Moto G7 POWER, all other phones okay.

2019-07-24, 19:39 PM

also cricket as carrier. was upgrading from g5 plus. the g7 has 1 fewer bar in all the usual places I go. Can there be a software update to fix this?

Reply
Options

3 Posts

07-26-2019

GB

3 Signins

50 Page Views

  • Posts: 3
  • Registered: ‎07-26-2019
  • Location: GB
  • Views: 50
  • Message 14 of 26

Re: Poor signal on 3G and 4G with Moto G7 POWER, all other phones okay.

2019-07-26, 16:17 PM

I'm getting the same problem with Three in the UK, have tried the same SIM on my old E4 Plus and G4 Plus and have no problems with the signal. This is a problem affecting the G7 Power. I've had the phone since April and I am frequently without a signal in places that I know were perfectly OK with previous models. Can't believe you are still selling this model it's obviously flawed. 

 

Marcus

Reply
Options

3 Posts

07-26-2019

GB

3 Signins

50 Page Views

  • Posts: 3
  • Registered: ‎07-26-2019
  • Location: GB
  • Views: 50
  • Message 15 of 26

Re: Poor signal on 3G and 4G with Moto G7 POWER, all other phones okay.

2019-07-26, 16:22 PM

There's a pretty damming review of the phone and it's signal problems here https://www.androidheadlines.com/2019/05/moto-g7-power-bad-review-problems-issues.html  I'd advise anyone to avoid this phone, what's the use of a fantastic battery life if you can't actually make or receive any calls?  

 

Reply
Options

3 Posts

01-01-2016

BG

6 Signins

64 Page Views

  • Posts: 3
  • Registered: ‎01-01-2016
  • Location: BG
  • Views: 64
  • Message 16 of 26

Re: Poor signal on 3G and 4G with Moto G7 POWER, all other phones okay.

2019-08-08, 9:46 AM

Few months already passed so the phone is fu%&@ up  poeple are complaining can't hear me.. Had the same problem with previous G model on a friend's phone. Luckyly he lost it...  recommendation : DO NOT BUY MOTOROLA G7 POWER !!! AVOID at all costs.

Reply
Options

2 Posts

09-02-2019

GB

5 Signins

72 Page Views

  • Posts: 2
  • Registered: ‎09-02-2019
  • Location: GB
  • Views: 72
  • Message 17 of 26

Re:Poor signal on 3G and 4G with Moto G7 POWER, all other phones okay.

2019-09-02, 10:58 AM

Hi, I buy a Motorola G7 Power from a store the model is with a 1 sim not 2.

 

And a hand Major problems....wit sighnall hello Lenovo ....fix this problem wit a update please

 

Problems is when I speak the sighnall from 4G is disapear. Not sighnall..... After 20-30 seconds the sighal is come back.... Is worst phone in 2019..is a jocke not a phone.. my IMEI is 

 

 

 

 

 

 

 

 

 

 

If you look at the signal is 0 of is X ..I buy this phone to use not to look at him:)) hello Lenovo do somentingh also I come after you and I disamble you  :)) m...f

Reply
Options

2 Posts

09-02-2019

GB

5 Signins

72 Page Views

  • Posts: 2
  • Registered: ‎09-02-2019
  • Location: GB
  • Views: 72
  • Message 18 of 26

Re: Poor signal on 3G and 4G with Moto G7 POWER, all other phones okay.

2019-09-02, 11:00 AM

IME

Reply
Options

1 Posts

02-26-2020

GB

3 Signins

10 Page Views

  • Posts: 1
  • Registered: ‎02-26-2020
  • Location: GB
  • Views: 10
  • Message 19 of 26

Re:Poor signal on 3G and 4G with Moto G7 POWER, all other phones okay.

2020-02-26, 17:22 PM

Hi,

 

I've had the Moto G7 Power for less than two weeks and I'm already experiencing poor network signal and WiFi. I'm not receiving even 3G let alone 4G when the G7 is sat next to my iPhone 6S that has 4G signal strength. I also cannot connect to some WiFi networks that my other phones are able to. Has there been any patch to resolve this issue? I'm afraid that if not I'll have to refund the phone.

Reply
Options

1 Posts

05-22-2014

2 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎05-22-2014
  • Location:
  • Views: 5
  • Message 20 of 26

Re:Poor signal on 3G and 4G with Moto G7 POWER, all other phones okay.

2020-06-02, 20:09 PM
My wife and I purchased 2 MotoG7 Power phones from Verizon a few months ago. We would have returned them right away but the pandemic closed the store and it is still not open. We have used the Droid and Droid Turbo for years with no trouble. The new phones are awful. Every issue described in this thread is exactly what we are dealing with. We should be either getting replacements or upgrades that repair these issues.
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete