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06-28-2020

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Power button and volume up don't work

2020-06-28, 20:08 PM
My phone is on do that's lucky but the power button and volume up button both do nothing when pressed The volume down button works Any ideas? Moto G7 power
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9244 Posts

03-05-2018

US

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Re:Power button and volume up don't work

2020-06-29, 12:23 PM

Hi BioMick,

 

First, check the physical condition of the buttons, are they loosed or impacted? 

 

Best regards,
Rich
Motorola-Lenovo Support

 

 

 

 



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1 Posts

06-28-2020

GB

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  • Message 3 of 4

Re:Power button and volume up don't work

2020-06-29, 13:41 PM
No the buttons are fine, as good as new and the phone is only a few months old. It's in really good condition. Physically the buttons are fine
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9244 Posts

03-05-2018

US

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140787 Page Views

  • Posts: 9244
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  • Location: US
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  • Message 4 of 4

Re:Power button and volume up don't work

2020-06-30, 13:47 PM

Hi BioMick,

 

It could still be some sort of failure with the hardware. I would suggest visiting the service center the have the phone repaired. Let me know if you need further assistance on that. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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