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06-27-2020

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Random noises G7 Play

2020-06-28, 23:49 PM
My motorola G7 Play is making constant noises that sound like notifications but I have disabled them. It sounds like a short ring, just two notes, like di-da.
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9168 Posts

03-05-2018

US

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Re:Random noises G7 Play

2020-06-29, 12:17 PM

Hi Cincinnatipaul,

 

Can you share more details how do you usually get this sound? And, may I know what sound have you disabled?

 

Best regards,
Rich
Motorola-Lenovo Support



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3 Posts

06-27-2020

CA

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Re:Random noises G7 Play

2020-06-30, 14:27 PM
There is no specific occasion that it rings, only two rings, and not for calls, but it happens frequently. I had to turn down my ring volume to 0. It still vibrates every few minutes. No one is calling me because I have not given out my new phone number.
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3 Posts

06-27-2020

CA

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  • Message 4 of 5

Re:Random noises G7 Play

2020-06-30, 14:56 PM
It’s like it rings every time the is a notification, action or update, and it is different from the incoming call sound. Have to keep ringer off because it is annoying everyone in the house.
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9168 Posts

03-05-2018

US

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Re:Random noises G7 Play

2020-07-01, 17:41 PM

Hi Cincinnatipaul,

 

Thanks for your reply. It's possible it came from a third-party apps. Can you please boot your phone in safe mode and see if you'll hear the same sound?

 

To Enable Safe Mode
1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.
Just turn off and on the phone to boot back to normal mode.

 

Turn off airplane mode and leave the phone in safe mode for couple of hours and let me know if you're not hearing it there. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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