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Re: How to disable ascending ringtone on Motorola G6 Plus ?

2020-01-21, 4:37 AM

I have Moto G7 Power and this problem is still there! I work often in noisy places and sometimes this "feature" makes me miss calls. I can't understand why this problem has not been adressed even in newer models. Otherwise it's great phone but next time I will change brand, is's so annoying and renders the phone nearly useless.


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Re: How to disable ascending ringtone on Motorola G6 Plus ?

2020-01-24, 21:58 PM

Hi Motorolist,


I appreciate your feedback on this, however, this is not an issue, it's a feature/setting that's been with our Motorola phones for reasons. One of which I could say is to prevent sudden distraction (when in a meeting/conference/library/church or the like). On the side note, this will help to prevent damaging your hearing from a banging loud ringtone in an instance of getting disconnected from a phone call without you noticing it and getting a call back from that person. This has been reported serval times and we have passed all your feedback along. 


Best regards,
Motorola-Lenovo Support

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