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Server and port info for new email acct.?

2020-03-15, 19:57 PM

I'm trying to add an email account to a Moto g7 Play using Android 9 -- it's an old Verizon address, now served by AOL.  I enter the username, password, and imap.aol.com, but end up with an error message.  The Motorola site says I may need to get  the "address and port number for incoming and outgoing servers" and the "security type and certificate acceptance for incoming and outgoing server."  I have that info from AOL, but can't find any place to enter it.


Incidentally, the Moto G5 (android 8.1) finds the same email account automatically.


Any thoughts?


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Re:Server and port info for new email acct.?

2020-03-16, 18:31 PM

Hi publicradioman,


Have you contacted Verizon and get assistance what server port you can use? Let me know. Thanks.


Best regards,
Motorola-Lenovo Support

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