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05-20-2019

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Silence notifications DURING phone calls

2019-05-20, 13:49 PM

Good Morning,


I just bought my Moto G7 Power with Android 9 (Pie) last week.  When I am on a call, I am getting notifications that I can NOT figure out how to silence, especially if another call comes in, or a voicemail, but also other sounds. It is beyond annoying.

 

I have looked into all the settings for the Phone app that I can find, and yes, I've checked the Do Not Disturb settings.  In Marshmallow (my Moto G4), there was an option in the Phone app to go into "Call Alerts" and mute them while on an active call, but Pie doesn't have this.

 

Anyone have a real solution?

 

Thanks,

 

Jack

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2 Posts

05-20-2019

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Re: Silence notifications DURING phone calls

2019-05-20, 18:16 PM

Yes i am using moto G6, after update to pie i have also same problem, i have made complaints to moto support but no resolution given by them.

Worst experience with this.

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3900 Posts

03-11-2019

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Re: Silence notifications DURING phone calls

2019-05-20, 19:11 PM

Hi jsmith24,

 

Thank you for posting. Currently, there is no way to disable notifications during phone calls but we do appreciate your feedback and we will pass this along to the appropriate team. 

 

Best regards,
Zeke
Motorola Support



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2 Posts

05-20-2019

India

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Re: Silence notifications DURING phone calls

2019-05-20, 19:18 PM

Please make it fast.

 

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3 Posts

05-20-2019

United States of America

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Re: Silence notifications DURING phone calls

2019-05-20, 20:12 PM

Thank you, Zeke. It's hard to believe that there is no way to do this, given that it has been an option in prior versions of the phone and software. I understand that you aren't responsible for that oversight, though. :)

 

Is there an Android 9 Pie team somewhere that I can make this suggestion to?

 

Jack

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