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08-13-2020

CA

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Start Up fail

2020-08-13, 20:31 PM

How. To restarrt m'y phone

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10458 Posts

03-05-2018

US

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Re:Start Up fail

2020-08-17, 12:01 PM

Hi g dion,

 

I will be glad to help you with this. If your phone is stuck at startup screen, I would suggest doing external reset from recovery. Please check this link on how to boot the phone to recovery mode and perform external reset. Please let me know how it goes. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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