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13 Posts

03-03-2020

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Unfamiliar App that doesn't show in apps list

2021-03-28, 3:04 AM

I was looking at the list of apps on my phone that have used data and I came across an app that I'm not familiar with that has used small amounts of data. It apparently doesn't have a formal name , or at least not one that shows up for me.. it simply has the numerals 10366. I can't find any information regarding any app with those numbers in any search that I have ran so I thought I'd ask if these numbers possibly correspond to any of the apps that might have been preinstalled on my moto G7 Power. If you can provide any information about what this app is I'd very much appreciate it. I try to be very careful about security on my phone so not knowing what this is or where it came from is very exasperating for me. The reason that I am wondering if it might be something preinstalled is because of the second screenshot with the moto app named as well as having a number.Another angle that I am considering and that you might be able to confirm or disprove is that the number might be pointing to a deleted app that had used data prior to deletion and was randomly assigned a number by the system to show where the data was used. I am looking forward to any information about this that you might have about this. 

Screenshot_20210327-214350.png Screenshot_20210327-221749.jpg
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13 Posts

03-03-2020

United States of America

18 Signins

225 Page Views

  • Posts: 13
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  • Location: United States of America
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Re:Unfamiliar App that doesn't show in apps list

2021-04-16, 2:01 AM

Thank you, Tom. I appreciate your response and help with this question. 

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5654 Posts

02-11-2016

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  • Message 2 of 4

Re:Unfamiliar App that doesn't show in apps list

2021-03-29, 2:40 AM

@ moonrider73 wrote:

I was looking at the list of apps on my phone that have used data and I came across an app that I' not familiar with that has used small amounts of data. It apparently doesn' have a formal name , or at least not one that shows up for me.. it simply has the numerals 10366. I can' find any information regarding any app with those numbers in any search that I have ran so I thought I' ask if these numbers possibly correspond to any of the apps that might have been preinstalled on my moto G7 Power. If you can provide any information about what this app is I' very much appreciate it. I try to be very careful about security on my phone so not knowing what this is or where it came from is very exasperating for me. The reason that I am wondering if it might be something preinstalled is because of the second screenshot with the moto app named as well as having a number.Another angle that I am considering and that you might be able to confirm or disprove is that the number might be pointing to a deleted app that had used data prior to deletion and was randomly assigned a number by the system to show where the data was used. I am looking forward to any information about this that you might have about this. 

 

 

Hello and thanks for posting. What you are seeing is 100% normal. You are correct in your last assumption. When an app is deleted or removed from your phone, the data usage historical data can no longer see the name of the app that used the data so it will assign a random 6 digit number. There is nothing to worry about here and I hope I was able to help. 

 

-Tom

 



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13 Posts

03-03-2020

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Re:Unfamiliar App that doesn't show in apps list

2021-04-16, 2:01 AM

Thank you, Tom. I appreciate your response and help with this question. 

0 person found this solution to be helpful.

This helped me too

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14042 Posts

03-05-2018

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Re:Unfamiliar App that doesn't show in apps list

2021-04-16, 13:29 PM

Hi moonrider73

 

Thanks for getting back here. I've seen this quite a few times. It's probably an uninstalled app. 

 

Best regards,
Rich
Motorola-Lenovo Support



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