Motorola Community

Moto G Phonesmoto g7 play / moto g7 / moto g7 power / moto g7 plus
All Forum Topics
Options

1 Posts

03-27-2020

GB

3 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎03-27-2020
  • Location: GB
  • Views: 5
  • Message 1 of 4

g7 power Will not connect to 4g on 3 network.

2020-03-27, 18:23 PM
Moto g7 power will not connect to 4g on 3 network. 3g will connect with poor signal. Have reset phone, removed sim and replaced and reset network settings
Reply
Options

1695 Posts

10-16-2018

GB

1605 Signins

25088 Page Views

  • Posts: 1695
  • Registered: ‎10-16-2018
  • Location: GB
  • Views: 25088
  • Message 2 of 4

Re:g7 power Will not connect to 4g on 3 network.

2020-03-28, 13:56 PM

As we are not allowed to post off-site links put 3 network status into a search engine and you will find a Network Status link and see if there's any local problems?

Reply
Options

1 Posts

03-27-2020

GB

3 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎03-27-2020
  • Location: GB
  • Views: 5
  • Message 3 of 4

Re:g7 power Will not connect to 4g on 3 network.

2020-04-02, 10:14 AM
No problem with network. 4g will still not connect.
Reply
Options

8560 Posts

03-05-2018

US

1016 Signins

134847 Page Views

  • Posts: 8560
  • Registered: ‎03-05-2018
  • Location: US
  • Views: 134847
  • Message 4 of 4

Re:g7 power Will not connect to 4g on 3 network.

2020-04-03, 16:39 PM

Hi Helhazz,

 

May I know what options do you see in the Settings > Cellular Network? Are you seeing an option to set your preferred network to 4G? Are you seeing an option to reset Access Point Names (APN) to default? 

 

Best regards,
Rich
Motorola-Lenovo Support



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save