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14 Posts

05-28-2019

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Re: moto g7 power on Verizon (4G/LTE)

2019-05-29, 23:47 PM

I did recieve an update yesterday, April patch date, but it didn't do anything for me. 

I decided to start leaving negative reviews citing this issue to bring awareness of it. Most people probably have no idea they're stuck at sub 3G speeds. 

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2 Posts

05-31-2019

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  • Message 32 of 51

Re: moto g7 power on Verizon (4G/LTE)

2019-05-31, 21:28 PM

I'm  having the same issue with Moto G7 getting really low data speeds. Verizon seems unable to help.  I can't tell if it's the phone or the service. I have never had Verizon before.   I'm really disappointed in this phone.  


 wrote:

I did recieve an update yesterday, April patch date, but it didn't do anything for me. 

I decided to start leaving negative reviews citing this issue to bring awareness of it. Most people probably have no idea they're stuck at sub 3G speeds. 


 

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14 Posts

05-28-2019

United States of America

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Re: moto g7 power on Verizon (4G/LTE)

2019-05-31, 23:33 PM

I'm in the same boat. Motorolla offered to replace mine...but they said I would have to wait over a week to get my phone back. I really can't right now. 

I wish someonne would figure this out. 

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2 Posts

10-01-2018

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  • Message 34 of 51

Re: moto g7 power on Verizon (4G/LTE)

2019-06-01, 18:47 PM

I'm still not getting the 4G. I have 1X right now. It will change to 4G every now and then, but I have 1X most of the time, and I don't have an update. 

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2 Posts

10-01-2018

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  • Message 35 of 51

Re: moto g7 power on Verizon (4G/LTE)

2019-06-01, 19:02 PM
I'm still not getting the 4G on Verizon Moto G7. I have 1X right now. It will change to 4G every now and then, but I have 1X most of the time, and I don't have an update.
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3 Posts

05-04-2019

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  • Message 36 of 51

Re: moto g7 power on Verizon (4G/LTE)

2019-06-04, 18:37 PM

For closure, an update came through last night that allows me to grab LTE, instead of 3G. It's patch PPO29.114-63-3, from March 1, 2019. Home wifi is still intermittent, but it seems to have improved? No hard data on that. I also installed an app that will help the wifi signal connect faster, and that seems to be helping drastically.

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14 Posts

05-28-2019

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Re: moto g7 power on Verizon (4G/LTE)

2019-06-05, 15:14 PM

Still nothing here. I'm actually on the Apri 1st update (jokes on me I guess) and it's still not working. 

 

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6 Posts

05-30-2019

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  • Message 38 of 51

Re: moto g7 power on Verizon (4G/LTE)

2019-06-08, 1:42 AM

dirthurts - I'm in the same boat, except on build 114-63.2.  I sent Motorola Tom a PM with my IMEI number, but haven't heard anything or gotten a new push of firmware.  Still at about 1.8 Mbps download speed at best.  

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6 Posts

05-30-2019

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  • Message 39 of 51

Re: moto g7 power on Verizon (4G/LTE)

2019-06-09, 14:38 PM

So to re-post my latest info on the other thread regarding VZW and the G7...  I happened to try a speed test with my G7 while in Birmingham yesterday, and instead of 1 mpbs up and 0.01 down, I got 32 up / 32 down.  So, the phone is capable of good speeds with the March 1, 2019 firmware build 114-63.2..  My wife still gets good speeds in North Alabama with the same network on her older Samsung S7, so I wonder if Verizon isn't provisioning the bands in North Alabama that my new phone prefers.  At this point, I believe it's a problem with the MNO, not a problem with the G7.   

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14 Posts

05-28-2019

United States of America

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  • Message 40 of 51

Re: moto g7 power on Verizon (4G/LTE)

2019-06-30, 0:37 AM

I'm on the April 1st update and it hasn't helped anything here. 

 

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