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5 Posts

07-02-2017

US

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two G7 phones and MetroPCS can't communite with each other on wireless

2019-09-06, 5:09 AM

We have this modem with Frontier fiber optic internet service:  Arris NVG468MQ
My husband has a G7 play and I have a G7.  Our carrier is MetroPCS/TMobile

We are not near a cell tower so we have to depend on wireless for making and receiving phone calls.

We can randomly call each other while we are at home (this is how we are testing the phones).

 

Other people can call each of us - we can't call each other.  Sometimes it works, though.  If I go to the edge of our property and seek cell phone bars from the nearest tower, the phones work.

 

At home with our Arris modem - they only work randomly.  Anyone know how to program our modem to work more cooperatively with our cell phones?

 

Thanks!  

 


 

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10379 Posts

03-05-2018

US

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Re: two G7 phones and MetroPCS can't communite with each other on wireless

2019-09-06, 17:42 PM

Hi data010101,

 

Thanks for the post. I'd like to confirm when you call other people does it work fine? Is it intermittent only when making phone calls? How about receiving calls from other contacts?

 

Best regards,
Rich
Motorola-Lenovo Support



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5 Posts

07-02-2017

US

13 Signins

219 Page Views

  • Posts: 5
  • Registered: ‎07-02-2017
  • Location: US
  • Views: 219
  • Message 3 of 3

Re: two G7 phones and MetroPCS can't communite with each other on wireless

2019-09-07, 23:51 PM

Generally, we can receive and send calls to other people.  However, when we are both home, sometimes we can't call each other.  Today it worked.  Go figure!

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