11-27-2019 01:47 AM
Solved! Go to Solution.
11-22-2019 02:38 AM
I have both automatic options checked but the time is still wrong. Have had this Moto g7 power for a few weeks now without a time problem but now, all of a sudden, automatic time isn't working. I haven't travelled outside of my time zone either. Have to set time manually now.
11-22-2019 01:05 PM
I have a Moto G7 and been having this exact same issue! I bought this phone a few months ago and only recently started experiencing this. It has happened like 5 times now in the last 2 days; I've tried turning off the "automatic" settings, re-starting... can you even take out the battery in these? I don't get it, like it just started glitching with the time for whatever reason... but only sometimes?
11-27-2019 12:17 PM
Thanks for posting. Can you please make sure "Automatic date & time" and "Automatic time zone" are enabled in the Settings > System > Date & time?
11-28-2019 01:54 PM
Thanks for confirming. Would you mind sending a sample video showing this behavior? I haven't seen this happening with all of the phones I had, so I'm not familiar with this. I'd like to further investigate this though.
11-29-2019 04:41 AM - edited 11-29-2019 04:42 AM
12-04-2019 08:59 AM - edited 12-04-2019 09:04 AM
Merging on this thread. You might have to try what works for @KEVPAN815. Let me know if that helps. Thanks.
Edit: No taking out of battery please, Moto G7 has a nonremovable battery, we don't want to cause any physical damage on the phone.