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Moto G7 Message Notification Volume Extremely Low

2019-05-12, 23:24 PM

Just received my G7. Thought Volume was turned off for message/text being received...count hear anything. Sound is a maximum, but incoming message can't be heard under normal room/location conditions...would have to be the proverbial pin drop quietness. 

Ok Moto, what's the fix? Thanks


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Re: Moto G7 Message Notification Volume Extremely Low

2019-05-13, 14:51 PM

Hi DCDura,


Thanks for the post. First, I'd like to confirm, are you using the "Messages" app? What notification tone are you using? Make sure that the notification volume is at maximum. Try changing the notification tone. If you can send me a sample video showing this, that would be helpful. 


Best regards,
Motorola-Lenovo Support

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