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2 Posts

04-27-2019

US

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  • Posts: 2
  • Registered: ‎04-27-2019
  • Location: US
  • Views: 99
  • Message 1 of 1

Moto g7 plus IMS not registered

2019-05-04, 4:11 AM

Hi,

 

I just bough a Mot g7 plus unlocked, i'm in the USA with metro pcs. i used to have my sim card in an iphone 6 before this phone. the thing is that i can't make wifi calls or Volte calls, i checked the IMS status and it says "IMS not registered" , every time i receive or make a call the phone signal bar symbol switches from LTE to the "G", and most of the time i'm having troubles receiving calls(send directly to voicemail ) , the audio quality is also bad . i've tried a lot of things, reset network, factory reset phone, but nothing seems to work. i also called metropcs but they seems to be useless, they did a network reset on their side, but nothing works.

 

Any advice?

 

Thanks in advance

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