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TommyGunn017
Paper Tape
Posts: 2
Registered: ‎06-18-2019
Location: US
Views: 88
Message 1 of 2

Turbo power charging only works in safe mode, HELP

I have a Moto g7 supra (g7 power equivalent} and my turbo power charging works very infrequently except in safe mode it works all the time. How do i fix this? Thank u, tommy

Agent_Suman
Punch Card
Posts: 18
Registered: ‎04-04-2018
Location: IN
Views: 23
Message 2 of 2

Re: Turbo power charging only works in safe mode, HELP


@TommyGunn017 wrote:

I have a Moto g7 supra (g7 power equivalent} and my turbo power charging works very infrequently except in safe mode it works all the time. How do i fix this? Thank u, tommy


Hi TommyGunn017,

 

Thanks for letting us know. May I know if it is slow charging or not charging at all out of Safe Mode? Are you using the charger that came with the box? I would suggest you check with another charger if one is available and let us know if it's the same. Also, perform Clear Cache in your device and make sure all the apps are closed from the background while charging. Let us know how it goes.

 

Regards,

Suman

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