Motorola Community

Moto G Phonesmoto g7 play / moto g7 / moto g7 power / moto g7 plus
All Forum Topics

1 Posts



2 Signins

14 Page Views

  • Posts: 1
  • Registered: ‎05-10-2019
  • Location: US
  • Views: 14
  • Message 1 of 1

g7 play bluetooth loses connection w/ car hands-free calling

2019-05-10, 21:16 PM

I'm having intermittent connection issues with my new g7 play and my car's hands-free phone system.  Frequently, when starting a phone call the system will immediately transfer the call to the phone instead of going over the car's speakers & microphone.  When this happens, I can transfer the call back using the car audio system, but it is a bad situation b/c it requires diverting additional attention to the call.  Less frequently (but still a significant portion of the time), a call will cause the bluetooth connection to fail entirely.  Usually the car and phone will pair up again in a minute after that, but by then the other party has hung up.


My previous g4 play phone didn't have these issues.  Rarely (<1%), it would fail to pair up at all, but calls were very reliable once connected.


I've seen older suggestions to clear the Bluetooth app data and to disable bluetooth scanning, but neither one has helped.  Any other advice?  

Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop