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1 Posts

08-04-2020

BR

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Headphone's microphone doesn't work on Moto G8 Plus

2020-08-04, 18:33 PM

My device cannot pick up the microphone of the headset, when I use the headphones only the internal microphone of the cell phone works, I already took it in the technical assistance and they informed that the parts were all working well, they gave me a new headset but the problem persists. Was it a software problem?

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1974 Posts

03-11-2019

US

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  • Posts: 1974
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Re:Headphone's microphone doesn't work on Moto G8 Plus

2020-08-05, 16:22 PM

Hi Alec1996,

 

I will be happy to assist you with this. Have you tried different model of headphones? May we also know the exact model of the headphones?

 

Best regards,
Zeke
Motorola Support



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