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5 Posts

09-14-2020

BR

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  • Posts: 5
  • Registered: ‎09-14-2020
  • Location: BR
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Moto G8 Plus dropping Wifi after Android 10

2020-10-26, 18:12 PM

Hello, i'm from Brazil, after the Android 10 update, my device is with wifi dropping and slow conexion.

 

I make various speed test and some reach the expected speed, others do not, it's very variable. In some tests the wifi just drops and i need to reconnect manually.

 

I already make hard reset, already reboot in safe mode, didn't resolves.

 

I`m waiting for a new update to solve this bug.

 

Thanks.

 

P.S. On Android 9, this bug didn't happen...

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2529 Posts

03-11-2019

US

637 Signins

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  • Posts: 2529
  • Registered: ‎03-11-2019
  • Location: US
  • Views: 46995
  • Message 2 of 2

Re:Moto G8 Plus dropping Wifi after Android 10

2020-10-27, 13:16 PM

HI elderjaissonp,

 

I will try my best to help you fix this. Does this happen on other Wi-Fi connection? Have you tried forgetting and reconnect the Wi-Fi connection? Please update your profile with current phone, carrier and IMEI -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Best regards,
Zeke
Motorola Support



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