Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

Moto G Phonesmoto g8 power lite
All Forum Topics

1 Posts


United Kingdom of Great Britain and Northern Ireland

2 Signins

0 Page Views

  • Posts: 1
  • Registered: ‎09-14-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 0
  • Message 1 of 2

Completely stalled phone Moto G8 Power Lite

2021-09-14, 15:59 PM

My phone seized up so I switched off. When I tried to power on again it would not do so. The screen is showing a diagonal series of the words META MODE. What has happened and what can I do to get back on ?


5403 Posts


United States of America

658 Signins

55757 Page Views

  • Posts: 5403
  • Registered: ‎10-05-2016
  • Location: United States of America
  • Views: 55757
  • Message 2 of 2

Re:Completely stalled phone Moto G8 Power Lite

2021-09-15, 13:22 PM

Hi @ Suegranny ,


Sorry to know that your phone stopped working and had to switch it off. We'll try our best to help. For us to further assist you, we'll ask you for some details.


  • We haven't encountered this before. Have you tried to press and hold the Power and Volume down key and see if it will go to recovery mode?
  • What were you doing before the phone seized up?
  • Does the device still have sufficient storage?


Would you please update your profile with your current phone, carrier, and serial number? It will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well. Let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.


Need help updating your profile? See here


Motorola Support


Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop





No, I don’t want to share ideas Yes, I agree to these terms