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06-29-2020

DE

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Big Bug in camera app when using manual mode

2020-06-29, 17:09 PM

Hello I need some information. Using the Moto G8 Power in manual mode the 2x lens shows always a 3x digital bad view on display and the jpg is saved in this way too - but the raw/dng is saved as a 2x tele. If I use the automatic mode the 2x lens jpg is ok. This means the lens is ok but there must be a big bug in the camera app software using the 2x lens in manual mode.

 

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2229 Posts

02-11-2016

US

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Re:Big Bug in camera app when using manual mode

2020-06-30, 2:12 AM

@ mima24 wrote:
 

 

Hello I need some information. Using the Moto G8 Power in manual mode the 2x lens shows always a 3x digital bad view on display and the jpg is saved in this way too - but the raw/dng is saved as a 2x tele. If I use the automatic mode the 2x lens jpg is ok. This means the lens is ok but there must be a big bug in the camera app software using the 2x lens in manual mode.

 

Hi there. Thanks for sharing your findings with us. I'd like to get this over to our engineers. Can you share how you're testing this and what exactly your seeing? Example photos and screenshots will be very helpful.

 

-Tom



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2 Posts

06-29-2020

DE

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Re:Big Bug in camera app when using manual mode

2020-06-30, 5:06 AM

Yes on this photo you see the bug in manual mode

 

 

 

and here in automatic mode it is ok:

 

 

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2 Posts

06-29-2020

DE

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Re:Big Bug in camera app when using manual mode

2020-06-30, 5:15 AM

more here 

 

http://amateur.fotografie.international/raw-rettet-oder-motorola-ist-guenstig-und-geil-fuer-echtes-fotografieren/ 

 

 

 

 

 

 

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2229 Posts

02-11-2016

US

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  • Posts: 2229
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Re:Big Bug in camera app when using manual mode

2020-06-30, 12:25 PM

@ mima24 wrote:
 

 

more here 

 

http://amateur.fotografie.international/raw-rettet-oder-motorola-ist-guenstig-und-geil-fuer-echtes-fotografieren/ 

 

 

Thank you, I'll send this over to our engineers. While I can't gurantee anything will be changed, I will escalate it from my end. I will let you know if they have any further questions or I get any updates.

 

-Tom



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