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G Power / Hey Google

2020-07-25, 8:58 AM
The peek display on Moto isn't allowing "Hey Google" to work on my G Power. I have Google set to be allowed on lockscreen, but I have to bypass the Moto peek display to see results.
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10458 Posts

03-05-2018

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Re:G Power / Hey Google

2020-07-29, 13:59 PM

Hi dtjack,

 

It's a pleasure to see you here on Forums and I will be glad to help you with this. We have tried testing this and it works for us. Can you please make sure all apps are up to date in Play Store? If it's still the same, can you send a sample video showing this? We may also need a bug report so we can further investigate, 

 

To capture Bug Report:

Go to Settings > About phone > Build number 

Tap Build number seven times. After the first few taps, you should see the steps counting down until you unlock the developer options. Once activated, you will see a message that reads, “You are now a developer!”
Go to Settings ->Developer options -> Enable USB debugging > Toggle On
Enable Settings -> Developer options -> Enable Bug Report shortcut > Toggle On
Once the issue is reproduced: Go to Settings -> Developer options -> Click on take bug report or Press Power button and then choose Bug Report from the Power down menu.
Wait for some time until the bug report is collected. It takes around 3 to 4 minutes to collect the Bug Report.
Then upload the BugReport to your personal Google Drive and then share the link to the BugReport via private message.
Provide observations of what you saw happen right before the bug report was taken. Please indicate the local time when you observed the behavior. 
 

Looking forward for your response. Thanks!

 

Best regards,
Rich
Motorola-Lenovo Support



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Re:G Power / Hey Google

2020-07-30, 12:12 PM
Sent
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10458 Posts

03-05-2018

US

1112 Signins

150123 Page Views

  • Posts: 10458
  • Registered: ‎03-05-2018
  • Location: US
  • Views: 150123
  • Message 4 of 5

Re:G Power / Hey Google

2020-07-30, 14:17 PM

Hi dtjack,

 

Thank you, I just received it. I will forward it to our teams and I will let you know if I have the results. 

 

Best regards,
Rich
Motorola-Lenovo Support



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Re:G Power / Hey Google

2020-08-02, 20:02 PM
Peek display
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