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Sound issues crackling sound

2021-01-13, 23:12 PM

Hi,

 

Have had this issue from the start, and it only seems to happen when there is no/very silent volume in videos, as in between someone is talking.

 

Its only in the lower speaker, and its a crackling sound or as someone is tapping their finger on the speaker.

 

Have tried different settings in Moto audio.

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2921 Posts

03-11-2019

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Re:Sound issues crackling sound

2021-01-14, 16:53 PM

Hi Revenrask,

 

I definitely would like to help you with this. Does this happen also during calls? Can you try performing a hardware test on the speaker which can be found on the Moto Help/Device Help app. 

 

Best regards,
Zeke
Motorola Support



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7 Posts

08-07-2018

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17 Signins

176 Page Views

  • Posts: 7
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  • Views: 176
  • Message 3 of 3

Re:Sound issues crackling sound

2021-01-14, 22:26 PM
Hi, I have checked the help section, but can't find any speaker hardware test. It also happens during calls if they are on speaker.
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