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16 Posts

09-10-2020

GB

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This phone is working my last nerve

2020-11-21, 9:05 AM

Along with the awful audio problems, now the plastic pin on the charger has snapped. How did this happen? I removed the charger from the socket!! Ridiculous! This phone is 3 months old!

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2460 Posts

03-11-2019

US

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Re:This phone is working my last nerve

2020-11-23, 19:18 PM

Hi LuxLuxLux,

 

We would like to help you with this. We would like to confirm if the plastic pin is damaged on the phone's charger port or on the charging cable? If you are able to provide us a picture, that will help us a lot. 

 

Best regards,
Zeke
Motorola Support



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16 Posts

09-10-2020

GB

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  • Posts: 16
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  • Views: 120
  • Message 3 of 7

Re:This phone is working my last nerve

2020-11-24, 10:06 AM
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16 Posts

09-10-2020

GB

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  • Message 4 of 7

Re:This phone is working my last nerve

2020-11-24, 10:07 AM
I already bought a new one, but was directed to the wrong charger. Luckily I can use my cable with it.
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139 Posts

04-03-2018

GB

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Re:This phone is working my last nerve

2020-11-24, 15:49 PM

I already bought a new one, but was directed to the wrong charger. Luckily I can use my cable with it.

 

Hi, LuxLuxLux

 

If you still wish to be sent a free charger, please let us know so we can have a look into our goodwill stock. 

 

Kind regards, 

 

Sara

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16 Posts

09-10-2020

GB

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  • Posts: 16
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  • Message 6 of 7

Re:This phone is working my last nerve

2020-11-25, 15:48 PM
I sent a pm this morning about the charger
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139 Posts

04-03-2018

GB

319 Signins

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  • Posts: 139
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  • Message 7 of 7

Re:This phone is working my last nerve

2020-11-26, 8:27 AM

 

I sent a pm this morning about the charger

Hi Lux, 

 

I have just sent you a PM. Please, check your Inbox. 

 

Kind regards, 

 

Sara

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