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7 Posts

12-04-2020

Brazil

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My phone won't turn on, a message about corruption appears

2020-12-04, 20:50 PM
After a day, my device is no longer working, when I turn it on,
the following message appears: Your device is corrupt. It can't be trusted and will not boot.
I'm really desperate, the LMSA tool was unable to recover my device,
it gives an error in the middle of the process and can't flash, the warranty rejected my device,
accusing unlocking the bootloader, I just wanted a solution, I'm willing to pay for it if necessary for repair

error image




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2418 Posts

03-04-2016

India

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Re:My phone won't turn on, a message about corruption appears

2020-12-08, 5:50 AM

Hi Max491,

Thank you for reaching out, sorry to know about this, we request you to submit feedback on the LMSA tool. Would recommend having the device serviced since the tool has failed to recover it. here is the link

Regards

Sandip



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1554 Posts

08-15-2020

United Kingdom of Great Britain and Northern Ireland

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  • Message 2 of 6

Re:My phone won't turn on, a message about corruption appears

2020-12-05, 13:13 PM

To clarify this, what were you doing when this message appeared and have you unlocked the bootloader or tried to or tried to flash a new ROM etc?

 

.

■ I am not a Motorola/Lenovo Employee. I am a volunteer who happens to be a Moderator. All comments are my own and are not necessarily Motorola/Lenovo's position. ■
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7 Posts

12-04-2020

Brazil

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  • Posts: 7
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  • Message 3 of 6

Re:Meu telefone não liga, uma mensagem sobre corrupção aparece

2020-12-06, 23:10 PM

I unlocked the bootloader a while ago so things like that didn't happen,
only my device updated with ota, and it was in that state, and ended up reblocking my bootloader,
I don't know what to do, I've tried to flash the stock rom several times,
but it gives an error of: (bootloader) flash permission denied

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2418 Posts

03-04-2016

India

1127 Signins

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  • Posts: 2418
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  • Message 4 of 6

Re:My phone won't turn on, a message about corruption appears

2020-12-08, 5:50 AM

Hi Max491,

Thank you for reaching out, sorry to know about this, we request you to submit feedback on the LMSA tool. Would recommend having the device serviced since the tool has failed to recover it. here is the link

Regards

Sandip



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7 Posts

12-04-2020

Brazil

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  • Posts: 7
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Re:My phone won't turn on, a message about corruption appears

2020-12-10, 12:25 PM

Thank you for your attention, I will try

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2418 Posts

03-04-2016

India

1127 Signins

46590 Page Views

  • Posts: 2418
  • Registered: ‎03-04-2016
  • Location: India
  • Views: 46590
  • Message 6 of 6

Re:My phone won't turn on, a message about corruption appears

2020-12-15, 8:43 AM

@ Max491 wrote:

Thank you for your attention, I will try

Hi,

Please do let us know if you need any other help. 

Regard

Sandip



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