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18 Posts

06-08-2021

Italy

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Mini display and double tap to wake

2021-06-19, 6:14 AM

On moto g8 xt2045 with the new update to android 11, there aren't no longer the "mini display" mode (alias "one hand mode") to reduce the dimensions of display on moto app option and there aren't no longer the double tap to wake when the screen is locked or in standby. Why? Is it only my device? 

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4519 Posts

03-11-2019

United States of America

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Re:Mini display and double tap to wake

2021-06-19, 16:57 PM

Hi Luca20x,

 

I definitely would like to help you with this. It is odd that swipe to shrink is gone after the update. Can you provide us a screenshot of all of your Moto Actions? For double tap to wake, that feature is not available for the peek display for the Moto G8. Try to check if there available updates for the Moto app in the Google Play Store. 

 

Best regards,
Zeke
Motorola Support



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18 Posts

06-08-2021

Italy

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Re:Mini display and double tap to wake

2021-06-26, 14:29 PM

In the "moto action" and "moto app" doesn't see "mini display". https://ibb.co/ZdKsJtT

Why there aren't the "double tap to wake" and "double tap to sleep"? It is a basic functions of all android devices. Is it possible to add?

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4519 Posts

03-11-2019

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Re:Mini display and double tap to wake

2021-06-26, 19:45 PM

Hi Luca20x,

 

Double tap to wake or double tap to sleep is not a feature on our phones. We do appreciate your feedback and we will pass it along our team but we can't guarantee that this will be added on future updates. 

 

Best regards,
Zeke
Motorola Support



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18 Posts

06-08-2021

Italy

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Re:Mini display and double tap to wake

2021-06-27, 0:26 AM

This are the basic and fantastic functions of any Android phone, the moto g8 power lite has the double tap to wake up. All android smartphones with at least android 8.0 have them. After updating to android 11 on moto g8 I no longer have one-handed mode, which is a very useful function that i use the 90% of time and I don't understand why it was removed with the android 11 update. 

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4519 Posts

03-11-2019

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Re:Mini display and double tap to wake

2021-06-30, 13:09 PM

Hi Luca20x,

 

We would still need a screenshot of your Moto Actions to check that the One-Handed mode/Swipe to Shrink is gone and we will report it to the team about this.

 

Best regards,
Zeke
Motorola Support



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18 Posts

06-08-2021

Italy

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Re:Mini display and double tap to wake

2021-07-02, 12:49 PM

I have already put it above the link to the screenshot however I put it back anyway:

https://ibb.co/ZdKsJtT

 

The site's tool to upload images does not work.

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4519 Posts

03-11-2019

United States of America

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Re:Mini display and double tap to wake

2021-07-02, 16:58 PM

Hi Luca20x,

 

Thanks for providing sending me the screenshot. I'll have the team look into this further. We'll let you know if we have some updates. 



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18 Posts

06-08-2021

Italy

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Re:Mini display and double tap to wake

2021-10-13, 13:01 PM

i waited 3 months in vain. Did you not realize that there is no longer the one-handed mode or also called mini display. And also the double tap to wake and double tap to unlock from the lock screen. you have also deleted the screenshot function from the shutdown menu

Screenshot_20211013-145946.png Screenshot_20211013-145952.png Screenshot_20211013-150251.png Screenshot_20211013-150243.png
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1 Posts

10-15-2021

Germany

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  • Message 10 of 10

Re:Mini display and double tap to wake

2021-10-15, 23:32 PM

I have the same problem: one hand mode is gone after upgrade to ios 11. Can you please sort this out? My options page looks exactly the same as the one above. 

Screenshot_20211016-013340.png
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