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4904 Posts

02-11-2016

United States of America

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  • Message 11 of 20

Re:Biggest mistake of my life that I purchased moto g9

2021-02-21, 1:28 AM

@ k.stahanov73 wrote:

but how to enable this feature, take a photo of 48 MP?

 

If you open the camera app, Go the camera settings > Tap on Rear Camera Photo size > Choose high resolution. I hope that helps.

 

-Tom



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14 Posts

12-22-2020

Ukraine

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  • Message 12 of 20

Re:Biggest mistake of my life that I purchased moto g9

2021-02-21, 1:39 AM

if we are talking about this settings menu, then there is no choice ...

Screenshot_20210221-033507.png
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33 Posts

10-23-2020

India

68 Signins

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  • Posts: 33
  • Registered: ‎10-23-2020
  • Location: India
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  • Message 13 of 20

Re:Biggest mistake of my life that I purchased moto g9

2021-02-21, 2:27 AM

That's strange because everyone else have got it. Make sure that your phone is updated with the latest software. And also check update for moto camera and camera tuner from playstore. We had got this with the November security patch i guess. 

Screenshot_20210221-075550.png
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14 Posts

12-22-2020

Ukraine

28 Signins

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  • Posts: 14
  • Registered: ‎12-22-2020
  • Location: Ukraine
  • Views: 65
  • Message 14 of 20

Re:Biggest mistake of my life that I purchased moto g9

2021-02-21, 2:32 AM

here is my software version. can't it be related to unlocked bootloader?I have an unlocked bootloader and root access ...

Screenshot_20210221-042926.png
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14 Posts

12-22-2020

Ukraine

28 Signins

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  • Posts: 14
  • Registered: ‎12-22-2020
  • Location: Ukraine
  • Views: 65
  • Message 15 of 20

Re:Biggest mistake of my life that I purchased moto g9

2021-02-21, 2:52 AM

Here's what I have installed in the play market

Screenshot_20210221-044735.png Screenshot_20210221-044800.png Screenshot_20210221-044812.png
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51 Posts

10-20-2020

India

67 Signins

690 Page Views

  • Posts: 51
  • Registered: ‎10-20-2020
  • Location: India
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  • Message 16 of 20

Re:Biggest mistake of my life that I purchased moto g9

2021-02-21, 15:16 PM

@k.stahanov73 

Can tell me what security patch you are in? Go to setteings>security, you will find "security update" with a date. Can you tell me what is the date written there?

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14 Posts

12-22-2020

Ukraine

28 Signins

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  • Posts: 14
  • Registered: ‎12-22-2020
  • Location: Ukraine
  • Views: 65
  • Message 17 of 20

Re:Biggest mistake of my life that I purchased moto g9

2021-02-21, 15:21 PM

look here

Screenshot_20210221-171957.png
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51 Posts

10-20-2020

India

67 Signins

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  • Posts: 51
  • Registered: ‎10-20-2020
  • Location: India
  • Views: 690
  • Message 18 of 20

Re:Biggest mistake of my life that I purchased moto g9

2021-02-21, 23:08 PM

@k.stahanov73 

you are on the latest security patch. Are you getting updates from Motorola? Your build number looks old. Can you download "Lmsa"(lenovo-motorola -smart assistant) in your pc and check if you have the latest Build? (my last two numbers(in build number) are 59-2 whereas yours are 42-4)

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14 Posts

12-22-2020

Ukraine

28 Signins

65 Page Views

  • Posts: 14
  • Registered: ‎12-22-2020
  • Location: Ukraine
  • Views: 65
  • Message 19 of 20

Re:Biggest mistake of my life that I purchased moto g9

2021-02-22, 0:15 AM

try to find a computer. and do what you recommend. thanks for the help!

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4904 Posts

02-11-2016

United States of America

3279 Signins

74181 Page Views

  • Posts: 4904
  • Registered: ‎02-11-2016
  • Location: United States of America
  • Views: 74181
  • Message 20 of 20

Re:Biggest mistake of my life that I purchased moto g9

2021-02-22, 22:36 PM

Wait hold up. I didn't realize you were in Ukraine. If I'm not mistaken the High-Resolution mode was only released in India. Let me ask around to see if there are plans to offer this feature in other regions as well.

 

-Tom



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