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3 Posts

09-15-2021

Australia

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Android Auto Wireless

2021-09-15, 4:08 AM

Hi

I have new car - Hyundai i30 - it has wireless android auto - but I can't connect it says wireless projection not supported.

 

It works fine if plugged in via cable.

The android auto app says a connection is available but it won't!

Am I missing something? Have others managed to connect?

Thanks

 

Alan

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3692 Posts

03-04-2016

India

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  • Message 2 of 6

Re:Android Auto Wireless

2021-09-15, 6:36 AM

@ JediThumper wrote:

Hi

I have new car - Hyundai i30 - it has wireless android auto - but I can't connect it says wireless projection not supported.

 

It works fine if plugged in via cable.

The android auto app says a connection is available but it won't!

Am I missing something? Have others managed to connect?

Thanks

 

Alan

Hi JediThumper ,

 

Welcome to Motorola forums and thank you for taking the time to post,  I will try my best to help you with this. Can you please follow the mentioned steps here and let us know how it goes. 

 

Regards

Sandip



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3 Posts

09-15-2021

Australia

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  • Posts: 3
  • Registered: ‎09-15-2021
  • Location: Australia
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  • Message 3 of 6

Re:Android Auto Wireless

2021-09-15, 12:48 PM

Hi Sandeep,

 

Thanks for the response.

 

Yes I have looked at this already, the car system is compatible...

 

It just won't connect.

 

I'm wondering if it's a wifi issue as the Bluetooth connects fine.

 

Alan

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3692 Posts

03-04-2016

India

1241 Signins

59510 Page Views

  • Posts: 3692
  • Registered: ‎03-04-2016
  • Location: India
  • Views: 59510
  • Message 4 of 6

Re:Android Auto Wireless

2021-09-16, 6:18 AM

@ JediThumper wrote:

Hi Sandeep,

 

Thanks for the response.

 

Yes I have looked at this already, the car system is compatible...

 

It just won't connect.

 

I'm wondering if it's a wifi issue as the Bluetooth connects fine.

 

Alan

Hi JediThumper ,

 

Thank you for writing us back, can you test in Safe Mode and let me know if it behaves the same? Safe Mode will start the device without third-party applications running. To boot into Safe Mode, press the physical power key, touch and hold Power off, touch OK when Reboot to Safe Mode appears. Restart the device to get out of Safe Mode. Also, I would suggest try resetting your network settings (Go to Settings > System > Advanced > Reset options > Reset Mobile, Bluetooth and WiFi). Once done, reboot/restart your phone and see if that helps

 

Regards

Sandip



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3 Posts

09-15-2021

Australia

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  • Message 5 of 6

Re:Android Auto Wireless

2021-09-20, 4:56 AM

Hi

 

Just FYI - my phone updated to android 11 - this seems to have fixed the issue :)

 

Regards

Alan

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3692 Posts

03-04-2016

India

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  • Posts: 3692
  • Registered: ‎03-04-2016
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  • Message 6 of 6

Re:Android Auto Wireless

2021-09-20, 6:40 AM

@ JediThumper wrote:

Hi

 

Just FYI - my phone updated to android 11 - this seems to have fixed the issue :)

 

Regards

Alan

Hi JediThumper

 

Thank you for writing us back and glad to know that it fixed the issue, do let please don't hesitate to reach out to us if you have any further questions/concerns. 

 

Regards

Sandip



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