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1 Posts

06-10-2021

United States of America

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Screen goes dark

2021-06-10, 11:23 AM

My screen turns black and will not light up. I can hear the phone ringing and I can hear talk back. But, it remains dark.

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2742 Posts

03-04-2016

India

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Re:Screen goes dark

2021-06-11, 5:00 AM

@ Danitaann wrote:

My screen turns black and will not light up. I can hear the phone ringing and I can hear talk back. But, it remains dark.

Hi, 

 

Thank you for reaching out and sorry to know about this. I will try my best to help you fix this. Can you try a force reboot? To reboot the device, press and hold the Power key for 10 - 20 seconds and let us know how it goes. 

 

Regards

Sandip



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