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4 Posts

02-12-2021

Italy

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VoLTE available only with SIM 2

2021-03-02, 12:08 PM

I Have a strange issue with my Motorola G9 Plus,

 

My mobile operator is "Ho." a MVNO of Vodafone, the SIM is enabled for VoLTE and works fine with other smartphone

 

If I use this SIM with my G9 Plus on slot 1 the VoLTE don't work at all, but if I put the SIM on slot 2 the VoLTE works fine. I need to use a Micro SD Card for my file so I can't use the SIM on slot 2 because is occupied by the Micro SD 

 

The phone is stock, no brand, EU/Italy Market, i use the last update.

How can I solve this question?

 

 

 

 

 

 

 

 

 

 

 

 

 

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4 Posts

02-12-2021

Italy

4 Signins

50 Page Views

  • Posts: 4
  • Registered: ‎02-12-2021
  • Location: Italy
  • Views: 50

Re:VoLTE available only with SIM 2

2021-03-02, 12:20 PM

Update, i try multiple combination. The issue is caused by a Micro SD Samsung.

Without this specific micro SD the issue is gone

 

 

 

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4 Posts

02-12-2021

Italy

4 Signins

50 Page Views

  • Posts: 4
  • Registered: ‎02-12-2021
  • Location: Italy
  • Views: 50
  • Message 2 of 3

Re:VoLTE available only with SIM 2

2021-03-02, 12:20 PM

Update, i try multiple combination. The issue is caused by a Micro SD Samsung.

Without this specific micro SD the issue is gone

 

 

 

0 person found this solution to be helpful.

This helped me too

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13099 Posts

03-05-2018

United States of America

1258 Signins

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  • Posts: 13099
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  • Location: United States of America
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  • Message 3 of 3

Re:VoLTE available only with SIM 2

2021-03-02, 15:22 PM

Hi Mamauco

 

I would like to make sure. are you still able to use your SD card along with your Ho SIM card with VOLTE? Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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