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3712 Posts

03-11-2019

United States of America

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  • Message 11 of 19

Re:Can't be heard on calls

2021-04-06, 13:04 PM

@ NickyO wrote:

Hi Zeke

 

I' created a bug report as requested. You' asked to share the link in private message. Please can you tell me how to do this. 

 

Many thanks,

 

Nicky

 

 

You can send it to me via private message which you can do by clicking on my profile. 

 

Best regards,
Zeke
Motorola Support



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9 Posts

03-31-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 12 of 19

Re:Can't be heard on calls

2021-04-06, 16:35 PM

Thanks. I've private messages you just now. 

 

Nicky

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3712 Posts

03-11-2019

United States of America

729 Signins

56570 Page Views

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  • Registered: ‎03-11-2019
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  • Message 13 of 19

Re:Can't be heard on calls

2021-04-06, 16:59 PM

@ NickyO wrote:

Thanks. I' private messages you just now. 

 

Nicky

 

I've received the bug report that you sent me. Did you also fill out the form on the previous message on this thread? 

 

Best regards,
Zeke
Motorola Support



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9 Posts

03-31-2021

United Kingdom of Great Britain and Northern Ireland

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  • Posts: 9
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  • Message 14 of 19

Re:Can't be heard on calls

2021-04-06, 17:13 PM

Ah! I forgot to fill out the form. I've just clicked on the link and it told me I had to request access to the form, which I think (hope) I've now done. 

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3712 Posts

03-11-2019

United States of America

729 Signins

56570 Page Views

  • Posts: 3712
  • Registered: ‎03-11-2019
  • Location: United States of America
  • Views: 56570
  • Message 15 of 19

Re:Can't be heard on calls

2021-04-06, 18:59 PM

@ NickyO wrote:

Ah! I forgot to fill out the form. I' just clicked on the link and it told me I had to request access to the form, which I think (hope) I' now done. 

 

Sorry about that. I have updated the link on my last response. I also have the the updated link here

 

Best regards,
Zeke
Motorola Support



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9 Posts

03-31-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 16 of 19

Re:Can't be heard on calls

2021-04-06, 19:22 PM

Thanks. I've now filled out the form.

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3712 Posts

03-11-2019

United States of America

729 Signins

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  • Posts: 3712
  • Registered: ‎03-11-2019
  • Location: United States of America
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  • Message 17 of 19

Re:Can't be heard on calls

2021-04-06, 19:38 PM

@ NickyO wrote:

Thanks. I' now filled out the form.

 

Thanks! I have forward the information and the bug report link to the team who is going to work on this. We'll post back here once we have some updates on this. 

 

Best regards,
Zeke
Motorola Support



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9 Posts

03-31-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 18 of 19

Re:Can't be heard on calls

2021-04-15, 19:59 PM

Hi Zeke,

 

I'm just wondering if you have any updates for me? If I can't get my phone to work in the next day or so, I'm planning to return it to the shop and buy a replacement. 

 

 

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3712 Posts

03-11-2019

United States of America

729 Signins

56570 Page Views

  • Posts: 3712
  • Registered: ‎03-11-2019
  • Location: United States of America
  • Views: 56570
  • Message 19 of 19

Re:Can't be heard on calls

2021-04-16, 16:29 PM

@ NickyO wrote:

Hi Zeke,

 

I' just wondering if you have any updates for me? If I can' get my phone to work in the next day or so, I' planning to return it to the shop and buy a replacement. 

 

 

 

We do not have updates yet on the investigation. It will be up to you if you'll return the device to the point of sale. I'll still be requesting updates on this and post back as soon as possible.

 

Best regards,
Zeke
Motorola Support



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