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16 Posts

08-26-2014

India

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About Camera of Moto Edge 20

2021-09-11, 19:30 PM

Hi

I am big fan of Moto phones and I am using Moto phones from Moto 1st Gen, now I have Moto x4, G8+ & Edge 20. Camera performance of Edge20 disappointed me, macro camera is very good, but other camera modes are not good. My suggestions about camera are:

1. Replace zoom option with slide (using one finger), instead of two finger zoom

2. Replace Pro Mode view like Moto G8+pro mode(all options open simultaneously) with reset option.

3. Update to Wide Angle Video recording option like Action Cam.

4. Video Stabilization is not working.

5. Image with 30x Super Zoom is not perfect

Please update camera system to improve image & video quality.

Thanks & regards

 

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28 Posts

07-17-2018

India

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Re:About Camera of Moto Edge 20

2021-09-12, 11:35 AM

I am very disappointed with the rear camera. With the type of hardware we can achieve much more. The photos comes out soft and the after processing is very poor.

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5275 Posts

10-05-2016

United States of America

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Re:About Camera of Moto Edge 20

2021-09-12, 15:55 PM

Hi @ Jas-5,

 

Thanks for being one of our customers having these devices. We'll try our best to help.

 

  • Regarding the Video Stabilization. Can you tell us more details about how is it not working?
  • Can you tell how the Image with 30x Super Zoom is not perfect?

We'll pass your suggestions/feedback to our team. However, we can't guarantee the suggestions will be added as this phone is running the latest version compared to the Moto G8 Plus phone.

 

Regards,

Jess

Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
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28 Posts

07-17-2018

India

102 Signins

742 Page Views

  • Posts: 28
  • Registered: ‎07-17-2018
  • Location: India
  • Views: 742
  • Message 4 of 7

Re:About Camera of Moto Edge 20

2021-09-13, 11:14 AM
Hi Jess I have also been using moto edge 20. Although front camera is good, the rear camera does some kind of post processing and the human faces becomes too soft. There is very little details in the main rear camera. In good lighting conditions it does a good job. Just work on the post processing for the human subjects. Also the night mode just increase the brightness of the shot. No improvement. I also have S20 fe 5g. And this night is of no match. Please work on post processing.
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6998 Posts

02-11-2016

United States of America

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Re:About Camera of Moto Edge 20

2021-09-13, 13:28 PM

@ Jas-5 wrote:

Hi

I am big fan of Moto phones and I am using Moto phones from Moto 1st Gen, now I have Moto x4, G8+ & Edge 20. Camera performance of Edge20 disappointed me, macro camera is very good, but other camera modes are not good. My suggestions about camera are:

1. Replace zoom option with slide (using one finger), instead of two finger zoom

2. Replace Pro Mode view like Moto G8+pro mode(all options open simultaneously) with reset option.

3. Update to Wide Angle Video recording option like Action Cam.

4. Video Stabilization is not working.

5. Image with 30x Super Zoom is not perfect

Please update camera system to improve image & video quality.

Thanks & regards

 

 

Thanks for taking the time to post your feedback regarding the camera. For points 1 -3 we have passed your feedback to our camera team. For the remaining points:

  • Video Stabilization
    • Can you share a sample video?
    • Are you experiencing this when in superzoom or normal zoom?
  • 30x Superzoom
    • Can you share a sample photo?
    • Please share more details about what you're unhappy about with the photo

@Arpit0 Can you share sample photos and details about the photos at night?

 

Thanks,

Tom



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16 Posts

08-26-2014

India

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  • Posts: 16
  • Registered: ‎08-26-2014
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  • Views: 77
  • Message 6 of 7

Re:About Camera of Moto Edge 20

2021-09-13, 17:21 PM
Thanks for reply & forwarding my suggestions to concerned team. I have deleted extra Photos by resetting the mobile. I'll send you photo & videos of Edge 20 Camera ASAP. Thanks
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6998 Posts

02-11-2016

United States of America

3428 Signins

86951 Page Views

  • Posts: 6998
  • Registered: ‎02-11-2016
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  • Views: 86951
  • Message 7 of 7

Re:About Camera of Moto Edge 20

2021-09-14, 19:28 PM

@ Jas-5 wrote:

Thanks for reply & forwarding my suggestions to concerned team. I have deleted extra Photos by resetting the mobile. I'll send you photo & videos of Edge 20 Camera ASAP. Thanks

 

Sounds good. Once I get the photos/videos, I'll share them with our camera team to be analyzed.

 

Thanks,

Tom



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