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23 Posts

10-17-2017

India

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  • Message 1 of 25

DUAL 5G Support or Not in Edge 20

2021-09-26, 13:48 PM

Just wanted to know whether Edge 20 has DUAL 5G Support or Not? I am asking about Simultaneous 5G Support on Both SIMs.

 

Members Please try to refrain from asking / telling the use / less SOT / problems of it / no 5G etc.

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6208 Posts

10-05-2016

United States of America

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  • Message 2 of 25

Re:DUAL 5G Support or Not in Edge 20

2021-09-26, 22:12 PM

Hi @ VidB,

 

Thanks for posting your question. The device supports a 5G network on both SIM card slots. Regarding 5G support on both SIM cards at the same time, I'll ask this around to our team and will get back to you as soon as I get an answer.

 

Regards,
Jess
Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
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37 Posts

09-14-2021

India

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  • Message 3 of 25

Re:DUAL 5G Support or Not in Edge 20

2021-09-27, 3:41 AM

Hi @Agent_Jess  

 

Can you confirm that this device also includes 5G Carrier Aggregation

 

Regards

Malviys
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115 Posts

09-20-2021

India

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  • Message 4 of 25

Re:DUAL 5G Support or Not in Edge 20

2021-09-27, 8:41 AM

Hi,

 

According to Motorola's Indian website, the phone supports 5G on both SIM cards.

 

 

@Motorola Tom Could you please check and confirm whether this device supports carrier aggregation on 4G and 5G networks.

 

Because nowhere it is mentioned on your website that this device support CA on 4G & 5G networks.

 

Many Thanks!

Himanshu 

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23 Posts

10-17-2017

India

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  • Message 5 of 25

Re:DUAL 5G Support or Not in Edge 20

2021-09-27, 13:29 PM

i have already seen that but just check the reply from staff in this thread.

this looks like a new marketing gimmick as no where it says DUAL 5G.

later it can be said both SIM slots support 5G and customer can use it on either on them.

asking because Samsung A52S is also listed as 5G + 5G on Amazon. their chat support gave different responses to 2 different people.

one person in their official forum showed screenshot that either of the SIMs can be set to (5G/4G....) and immediately the other one becomes (4G/3G....).

another person says the modem used inSD778 is not capable of Dual 5G.

someone should clarify this.

thanks.

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115 Posts

09-20-2021

India

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  • Message 6 of 25

Re:DUAL 5G Support or Not in Edge 20

2021-09-27, 13:43 PM

Hi,

 

I got your point let's wait for Motorola Team to comment on this.

 

Does 5G+5G work in this phone like if SIM slot 1 has 5G SIM then in the 2nd SIM slot only 2G, 3G, and 4G network options will be available and vice versa.

 

Is it dual 5G or will it work as I mentioned above?

 

@Motorola Tom Waiting eagerly to know the reality of 5G + 5G.

 

Many Thanks!

Himanshu

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115 Posts

09-20-2021

India

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  • Message 7 of 25

Re:DUAL 5G Support or Not in Edge 20

2021-09-27, 16:32 PM

Hi,

 

Please go through below URL it says "Multi SIM: Global 5G Multi-SIM".

 

https://www.qualcomm.com/products/snapdragon-778g-5g-mobile-platform

 

Many Thanks!

Himanshu

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23 Posts

10-17-2017

India

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  • Message 8 of 25

Re:DUAL 5G Support or Not in Edge 20

2021-09-27, 16:52 PM

i have seen that. it says Global 5G Multi-SIM but doesn't say simultaneously. yesterday i asked them on twitter but till now there is no response.

 

these manufacturers sometimes disable some feature even if it is there for example samsung disables carrier aggregation in some models but enables it on other having same processor. so, the question still remains  -  Whether Edge 20 support Dual 5G or not?

 

None of them has officially answered it.

 

Remember there was a time when they all Marketed their models as 4G + 4G - Dual 4G - Use 2 Jio SIM cards simultaneously. right now neither of them has mentioned it. Edge 20 page doesn't mention it as Dual 5G but as 5G + 5G which is clearly deceptive.

 

Agent_Jess, an admin / help / support here has no idea. i have already asked it on twitter but motorola india team has not responded. this has become the last question of KBC.

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115 Posts

09-20-2021

India

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  • Message 9 of 25

Re:DUAL 5G Support or Not in Edge 20

2021-09-28, 0:29 AM

Hi Tom/Mary,

 

Any update?

 

Many Thanks!

Himanshu

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115 Posts

09-20-2021

India

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  • Message 10 of 25

Re:DUAL 5G Support or Not in Edge 20

2021-09-28, 15:06 PM

Hi Matt/ Tom,

 

Any update?

 

Many Thanks!

Himanshu

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