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30 Posts

09-14-2021

India

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  • Posts: 30
  • Registered: ‎09-14-2021
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Phone Temperature

2021-09-14, 11:09 AM

Is anyone facing moto edge 20 warmer with simple usage like while playing YouTube videos or using hotspot my phone temperature easily goes upto 42 deg. Is it normal or should I ask for replacement.

Malviys
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6880 Posts

02-11-2016

United States of America

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Re:Phone Temperature

2021-09-14, 19:20 PM

@ Malviys wrote:

Is anyone facing moto edge 20 warmer with simple usage like while playing YouTube videos or using hotspot my phone temperature easily goes upto 42 deg. Is it normal or should I ask for replacement.

 

Hello and thank you for taking the time to share your concerns with the temperature of your phone. I would say that 42c is warm, it's not uncommon, especially if you're outside and the ambient temps are warmer too. That being said the phone will alert you if it's getting too warm. While it's possible that this is normal, I'd still like to take a look at some things from my end. Can you update your forum profile with the current IMEI or SN from your device and let me know if I can take a look from my end. If you need help updating your profile, See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Thanks,

Tom



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