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26 Posts

09-16-2021

India

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  • Message 11 of 246

Re:Touch response

2021-09-17, 4:48 AM

unfortunately im from india and i bought this from Flipkart and they have the worst return policies I have ever seen. i tried returning it and they rejected saying there is no such issue. money wasted

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26 Posts

09-16-2021

India

16 Signins

120 Page Views

  • Posts: 26
  • Registered: ‎09-16-2021
  • Location: India
  • Views: 120
  • Message 12 of 246

Re:Touch response

2021-09-17, 5:22 AM

same most things start from right top corner

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37 Posts

09-14-2021

India

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  • Message 13 of 246

Re:Touch response

2021-09-17, 10:31 AM

@Greninja did it change with moto new update VRRG31.Q3-23-50

Malviys
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26 Posts

09-16-2021

India

16 Signins

120 Page Views

  • Posts: 26
  • Registered: ‎09-16-2021
  • Location: India
  • Views: 120
  • Message 14 of 246

Re:Touch response

2021-09-17, 10:32 AM

No still facing the issue.. is your fixed

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37 Posts

09-14-2021

India

14 Signins

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  • Posts: 37
  • Registered: ‎09-14-2021
  • Location: India
  • Views: 325
  • Message 15 of 246

Re:Touch response

2021-09-17, 10:46 AM

No as of now it seems less annoying. But I can see sometimes touches were skipped

Malviys
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26 Posts

09-16-2021

India

16 Signins

120 Page Views

  • Posts: 26
  • Registered: ‎09-16-2021
  • Location: India
  • Views: 120
  • Message 16 of 246

Re:Touch response

2021-09-17, 10:48 AM
No the update didn't fix it on my device is it fixed on yours?
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37 Posts

09-14-2021

India

14 Signins

325 Page Views

  • Posts: 37
  • Registered: ‎09-14-2021
  • Location: India
  • Views: 325
  • Message 17 of 246

Re:Touch response

2021-09-17, 13:20 PM

Hi @MotorolaTom can you share details what causing this issue as it's necessary for us to know problem behind that so we can take decision whether to keep it or return it.

 

If you don't have information please ask from technical support team and clear to us ASAP.

 

Regards

Malviys
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7247 Posts

02-11-2016

United States of America

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  • Message 18 of 246

Re:Touch response

2021-09-17, 17:55 PM

Thank you for sharing the bugreports and videos. I have already escalated this to our engineers to be reviewed. I will say this is not usually a quick process, but I'm going to keep on them to get updates regarding the issue. As of right now, I don't have any workaround or solution for you. I truly apologize for that. That being said, I will let you know as soon as I get any updates regarding this situation.

 

Thanks,

Tom



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26 Posts

09-16-2021

India

16 Signins

120 Page Views

  • Posts: 26
  • Registered: ‎09-16-2021
  • Location: India
  • Views: 120
  • Message 19 of 246

Re:Touch response

2021-09-18, 4:05 AM

hey did you return the device or is it fixed cause my return request was rejected by Flipkart's worst policies.

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37 Posts

09-14-2021

India

14 Signins

325 Page Views

  • Posts: 37
  • Registered: ‎09-14-2021
  • Location: India
  • Views: 325
  • Message 20 of 246

Re:Touch response

2021-09-19, 4:46 AM

I requested for return and they will replace it. I have talked to flipkart representative and request is in process. Till now this is the progress.

 

Can you tell me how they rejected your request

 

 

Regards

Malviys
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