I am not able to swipe to split screen any longer after the most recent update to Android 13.  The other Motorola features/gestures seem to work, I have tried to reset the app preferences but didn't change anything.  When I go into the settings I have tried disabling and enabling the feature and still nothing.  It only works during the tutorial.  Any help is appreciated I used this feature all the time prior to the update.

@eth555 wrote:

I am not able to swipe to split screen any longer after the most recent update to Android 13.  The other Motorola features/gestures seem to work, I have tried to reset the app preferences but didn't change anything.  When I go into the settings I have tried disabling and enabling the feature and still nothing.  It only works during the tutorial.  Any help is appreciated I used this feature all the time prior to the update.

I'm sorry to hear this feature isn't working after the recent update. Allow me to assist you further. Could you tell us which navigation the feature isn't working with? Is it with gesture navigation, or is it the 3-button navigation?

Please let us know.

Regards,
Jess
Motorola Support

The gesture navigation, which is called swipe to split in the Motorola features.  I am not familiar with the 33-button navigation way to do split screen?  I do have the three buttons at the bottom (Back, Home, Previous Open Apps).  I looked in the help function on the phone, and it describes another way of swipe up from bottom and hold to split screen, but I cannot get that to work either.  

@eth555 wrote:

The gesture navigation, which is called swipe to split in the Motorola features.  I am not familiar with the 33-button navigation way to do split screen?  I do have the three buttons at the bottom (Back, Home, Previous Open Apps).  I looked in the help function on the phone, and it describes another way of swipe up from bottom and hold to split screen, but I cannot get that to work either.  

To better understand why it is not working, did you get this message when trying to turn this feature on?

Please let me know.

Regards,
Jess
Motorola Support

No, I did not and do not get that message when turning the feature on/off.  

I had 3-button navigation turned on.  I switched to gesture navigation and then back to 3-button navigation and swipe to split still does not work.  

@eth555 wrote:

I had 3-button navigation turned on.  I switched to gesture navigation and then back to 3-button navigation and swipe to split still does not work.  

Thanks for confirming. Please try to Reset your App Preferences and see if it helps. Please be advised that this will reset all your app preferences/permissions and settings. You'll need to allow them again. However, it would not affect the important files on the device.

• Go to Settings > Click on System and tap Advanced > Select Reset Option and Reset App Preferences > Restart the device.

Regards,
Rizza
Motorola Support

I reset the app preferences and no change it still does not work.  

@eth555 wrote:

I reset the app preferences and no change it still does not work.  

Thanks for trying the step provided. As a test, please try to Open an app > Then, swipe left to right back to the left > It should make the screen smaller. And then. open another app. See if you are now able to split the screen.

Regards,
Rizza
Motorola Support

I have tried it with multiple different apps, and nothing happens, the app does not get smaller; it worked great prior to the latest update and since then it just stopped working.