English Motorola

Screen wake up problem

My motorola edge 2022 at the slightest movement, lock screen has turnig on. I cant find solution, I disable peek display, but in this case i should wake it up my pushing power button. I want to wake it up by taping on screen. Can anyone give me an advice?

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Re:Screen wake up problem

Hi @Marg889 

Just to check, if you go into peek display > settings > wake display, is 'Moving the phone' unchecked?

Thanks 

-------------------------------------------------------------- Please note I am not an employee of Motorola and my support on this forum is voluntary.
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Re:Screen wake up problem

There are no such point in this setting.

Screenshot_20231028-014104.png
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Re:Screen wake up problem

Hi @Marg889  

It looks like the feature is not available on your device.

Can I ask what version of android you are running?

Also, can you check for any updates for the 'Moto' app.  This is where peek display lives.

Thanks.

-------------------------------------------------------------- Please note I am not an employee of Motorola and my support on this forum is voluntary.
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Re:Screen wake up problem

I use android 12.

I checked in google play, there are no updates for moto app.

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Re:Screen wake up problem

@Marg889 wrote:

I use android 12.

I checked in google play, there are no updates for moto app.

Hi,

Our team has asked for updating the profile with the current phone, carrier, and IMEI -- this will help them investigate. Need help updating your profile? See here: https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943.

Thanks,

Fathima

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Re:Screen wake up problem

I subscribed and what?. I think that is factory minor defect. I am hoping that, when phone get android 13, the problem will be fixed.

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