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Edge 40 pro Google wallet not working

After August update Google wallet don't work properly. I attach the error from Google wallet. I think you must change something very quickly... 

Screenshot_20240831-192221.png
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Re:Edge 40 pro Google wallet not working

Hi @Vincenzoiorio_,

Thank you for bringing this to our attention. I'm sorry to hear that you're encountering challenges with Google Wallet after the August update. Here are a few steps you can try to resolve the situation:

  1. Clear Cache and Data: Clearing them resolves some difficulties, such as the app's loading or formatting concerns. Go to Settings > Apps > See all apps > Google Wallet > Storage > Clear Cache and Clear Data. Then restart your phone. 
  2. Reinstall Google Wallet: Uninstall the app and then reinstall it from the Google Play Store.
  3. Check for Updates: Ensure that both your device and the Google Wallet app are updated to the latest versions. 

Let us know. 

Regards,
Elle
Motorola Support

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Re:Edge 40 pro Google wallet not working

Hi @Agent_Elle 

Following your instructions the problem is not resolved. I think is something linked to security certificates.

Best regards 

Vincenzo 

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Re:Edge 40 pro Google wallet not working

ho lo stesso problema, app che non funzionano e wallet che non paga perchè il tel non risulta certificato.

Ho resettato tutto con il software moto fix.... ma il problema è in motorola e non nel mio motorola!

mi chiedo quando uscirà nuovo firmware.... va a finire che ordino iphone 16 almeno quelli non sbagliano mai e almeno riesco a lavorare!

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Re:Edge 40 pro Google wallet not working

Hi @Vincenzoiorio_ and  @Buarotti,

Our apologies for the delay in response and the inconvenience caused by this problem. We'll take note of the steps that you both have tried. 
 
Please update your profile with your current phone, carrier, and serial number -- this will help us investigate. Make sure that the options under Settings > Motorola Privacy are enabled as well.


Need help updating your profile? See here

 

Ci scusiamo per il ritardo nella risposta e per il disagio causato da questo problema. Prenderemo nota dei passaggi che entrambi avete provato. 


Aggiorna il tuo profilo con il telefono, l'operatore e il numero di serie attuali: questo ci aiuterà a effettuare accertamenti. Assicurati che anche le opzioni in Impostazioni > Privacy Motorola siano abilitate.


Hai bisogno di aiuto per aggiornare il tuo profilo? Vedi qui

Usiamo Google Traduttore. Ci scusiamo per eventuali errori grammaticali e ortografici.

 

Regards,
May
Motorola Support

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Re:Edge 40 pro Google wallet not working

Really?

https://forums.lenovo.com/t5/motorola-edge-40-pro/Contactless-payment-not-working-on-moto-edge-40-pro/m-p/5325097?page=2

Check another forum topic. This same problem, same reason. 

Pan Otlet DevOps and Technology Blogger at CzarnaOwca.IT
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Re:Edge 40 pro Google wallet not working

Some updates?

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Re:Edge 40 pro Google wallet not working

🤣🤣🤣🤣

In azienda Ho preso iPhone e buttato 10 smartphone e 8 notebook lenovo Motorola adesso funziona tutto 

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