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Switching from Vivo to Motorola Edge 50 ultra

Today I bought Edge 50 ultra 16/1Tb and even after putting more than 8 hours I am not able to completely transfer my data. One year ago when I switched from on older vivo to new Vivo so because of an app easyshare which is vivo's phone clone app transfer all my data that it practically switched my new phone into an old phone in terms of folders of media, even the apps were logged in it was hard to find which is the new phone. There is no single app of Motorola that will help and ease the transition. Vivo's easyshare is only supporting if I am coming from other brands to Vivo.

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Solution

Re:Switching from Vivo to Motorola Edge 50 ultra

Hi @AsifSheikhkhi,

We’re really sorry to hear about the difficulty you’ve had with transferring your data. We understand how frustrating that can be. If you’ve tried using Google’s backup and restore feature, it might help simplify the transition.

Unfortunately, we don’t have an app like EasyShare, but we’ll definitely pass your feedback on to the team for future consideration. While we can't guarantee any changes, we appreciate your input and are always looking to improve. 

Thanks for your understanding. Let us know if we can assist you further.

Regards,
Elle
Motorola Support

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Switching from Vivo to Motorola Edge 50 ultra

Solution

Re:Switching from Vivo to Motorola Edge 50 ultra

Hi @AsifSheikhkhi,

We’re really sorry to hear about the difficulty you’ve had with transferring your data. We understand how frustrating that can be. If you’ve tried using Google’s backup and restore feature, it might help simplify the transition.

Unfortunately, we don’t have an app like EasyShare, but we’ll definitely pass your feedback on to the team for future consideration. While we can't guarantee any changes, we appreciate your input and are always looking to improve. 

Thanks for your understanding. Let us know if we can assist you further.

Regards,
Elle
Motorola Support

Did someone help you today? Give them a kudo by pressing the thumbs-up icon!
Did your topic get solved? Mark the response by pressing the "Accept Solution"!

¿Alguien te ayudó hoy? ¡Haz clic en el botón Me gusta para agradecer con un Kudo!
Si encuentra útil una publicación y responde a su pregunta, márquela como "Aceptar solución"!

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