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Edge 60 fusion 12GB ram showing as 8gb + 4gb

Recently got my edge 60 fusion which I had ordered of 12gb ram. 

 

In the device settings the ram is shown as Device memory - 8GB and Ram Boost - 4gb(with AI auto) 

 

Is it legit? Or I have been delivered a 8gb ram mobile?

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Re:Edge 60 fusion 12GB ram showing as 8gb + 4gb

Hello @dastushar,

Thanks for reaching out, and congrats on your new Edge 60 Fusion! I understand your concern. To check about the model and specs delivered, please update your profile with your IMEI number and carrier so we can verify the exact configuration of your device. Happy to help and serve you!

Regards,
Aria
Motorola Support

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Re:Edge 60 fusion 12GB ram showing as 8gb + 4gb

Hi Aria

 

I have completed the update your profile step and added my device. Please investigate and let me know at the earliest. 

 

Thanks 

Tushar Das

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Re:Edge 60 fusion 12GB ram showing as 8gb + 4gb

@Agent_Aria any update on this? 

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Re:Edge 60 fusion 12GB ram showing as 8gb + 4gb

Hello @dastushar,

Thank you for patiently waiting. Upon checking your device details using the IMEI number, we can confirm that you're using the 12GB variant of the phone.

Thanks again for updating your profile and for your cooperation!

Regards,
Aria
Motorola Support

Did someone help you today? Give them a kudo by pressing the thumbs-up icon!
Did your topic get solved? Mark the response by pressing the "Accept Solution"!

¿Alguien te ayudó hoy? ¡Haz clic en el botón Me gusta para agradecer con un Kudo!
Si encuentra útil una publicación y responde a su pregunta, márquela como "Aceptar solución"!

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Re:Edge 60 fusion 12GB ram showing as 8gb + 4gb

In that case why is the device memory showing as 8GB  and not 12GB?

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