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25 Posts

04-02-2019

Serbia

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  • Message 101 of 112

Re:5G doesn't show up in the preferred type of network

2021-03-31, 18:13 PM
This is Retail EU version?
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12 Posts

03-30-2021

Germany

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Re:5G doesn't show up in the preferred type of network

2021-03-31, 18:16 PM
Yes should be the case. Based on the firmware version it should be possible to figure it out to be 100% sure.
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25 Posts

04-02-2019

Serbia

32 Signins

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  • Posts: 25
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  • Message 103 of 112

Re:5G doesn't show up in the preferred type of network

2021-03-31, 18:24 PM

Retail EU XT2063-3-DS/PAJA0018SE or Retail EU EEA XT2063-3-DS/PAJA0016PL version?

You can find this information on the retail box.

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12 Posts

03-30-2021

Germany

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Re:5G doesn't show up in the preferred type of network

2021-03-31, 18:43 PM

Does this help you?

IMG_20210331_204100501~2.jpg
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25 Posts

04-02-2019

Serbia

32 Signins

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  • Posts: 25
  • Registered: ‎04-02-2019
  • Location: Serbia
  • Views: 197
  • Message 105 of 112

Re:5G doesn't show up in the preferred type of network

2021-03-31, 19:12 PM

Yes, thank you.

 

I have one more question - When you received the update, today?

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12 Posts

03-30-2021

Germany

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  • Posts: 12
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  • Message 106 of 112

Re:5G doesn't show up in the preferred type of network

2021-03-31, 19:14 PM
I received it on 26. March
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25 Posts

04-02-2019

Serbia

32 Signins

197 Page Views

  • Posts: 25
  • Registered: ‎04-02-2019
  • Location: Serbia
  • Views: 197
  • Message 107 of 112

Re:5G doesn't show up in the preferred type of network

2021-04-03, 11:21 AM

This is TIM Italy version. It's not Retail EU. 

 

Can you confirm that 5G option is available in the settings?

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12 Posts

03-30-2021

Germany

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  • Posts: 12
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  • Message 108 of 112

Re:5G doesn't show up in the preferred type of network

2021-04-03, 11:32 AM
Good hint. No 5g under preferred network.
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25 Posts

04-02-2019

Serbia

32 Signins

197 Page Views

  • Posts: 25
  • Registered: ‎04-02-2019
  • Location: Serbia
  • Views: 197
  • Message 109 of 112

Re:5G doesn't show up in the preferred type of network

2021-04-03, 12:10 PM

Hello Moto team, when can we expect 5G option to be available on this "5G" phone? 

 

This is pure false advertising.

Screenshot_20210403-192530.png
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12 Posts

03-30-2021

Germany

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  • Posts: 12
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  • Message 110 of 112

Re:5G doesn't show up in the preferred type of network

2021-04-03, 17:26 PM

@ sasa_petrovic wrote:

Hello Moto team, when can we expect 5G option to be available on this "5G" phone? 

 

This is pure false advertising.

 

It would also be interesting if it's possible to change the software channel by flashing other fw. e.g. retail eu

 

@MotorolaTom: maybe you can answer this? 

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