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5 Posts

10-01-2020

Netherlands

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  • Message 131 of 137

Re:5G doesn't show up in the preferred type of network

2021-08-09, 7:24 AM

I started this thread almost 1 year ago!! I just got the actualization to Android 11, and I haven't get 5G nor any real response. I'm in the NL with T-Mobile, will I some day have 5G with this or any other provider?

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1 Posts

09-06-2021

Croatia

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  • Registered: ‎09-06-2021
  • Location: Croatia
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  • Message 132 of 137

Re:5G doesn't show up in the preferred type of network

2021-09-06, 21:09 PM

5G available in Croatia, I am on hrvatski Telekom ( t-mobile ) provider, and on my Moto edge there is no option to choose 5G network. 5G SIM card in use, Android 11.When will this issue be resolved? 

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3 Posts

12-30-2014

Croatia

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  • Location: Croatia
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  • Message 133 of 137

Re:5G doesn't show up in the preferred type of network

2021-09-17, 8:51 AM
Hi, Same with me, but that does depend on the provider and not on the phone. HT did advertise this phone as 5G (https://www.hrvatskitelekom.hr/motorola-edge) but presumabčly they will provide 5G only to phones sold by them (so far). Google for this issue on Croatian web pages. Someone from Bug did write about this since he had no 5G on a phone advertised as such and not bought from HT so he could not do the review of the 5G.
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3 Posts

12-30-2014

Croatia

9 Signins

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  • Posts: 3
  • Registered: ‎12-30-2014
  • Location: Croatia
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  • Message 134 of 137

Re:5G doesn't show up in the preferred type of network

2021-09-17, 9:06 AM
I can say quite certain that the Croatian Telekom (member of German Telekom) is a) selling (advertising) Monotorla Edge and b) has 5G enabled for this phone BUT d) NOT for phones purchased outside their offer (so far).
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32 Posts

08-21-2017

Italy

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  • Registered: ‎08-21-2017
  • Location: Italy
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  • Message 135 of 137

Re:5G doesn't show up in the preferred type of network

2021-10-04, 15:35 PM

Happy bday thread, one year has passed and no action at all has been taken.

Producer and carrier are bouncing responsibilities back each other, in the end no solution is available and either we change carrier or we change device

Mostly probably the last Moto after 10 years

What a shame for such a glorious brand

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32 Posts

08-21-2017

Italy

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  • Location: Italy
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  • Message 136 of 137

Re:5G doesn't show up in the preferred type of network

2021-10-17, 20:29 PM

It would be great if @MotorolaTom or @Agent_Mary or @AgentSunitha would do something about this with the Dev team.

The phone has been outdate by Edge 20, so why not "unlocking" 5G for every mobile operator? Or at least share modem source code... so that somebody could do the dirty job

It's a shame behaving like this, such poor customer service

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245 Posts

02-10-2017

Portugal

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  • Posts: 245
  • Registered: ‎02-10-2017
  • Location: Portugal
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  • Message 137 of 137

Re:5G doesn't show up in the preferred type of network

2021-12-03, 17:58 PM

SAme thing in Portugal. G available and no option to choose.

 

Any new answers on this regard?

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