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5912 Posts

02-11-2016

United States of America

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  • Message 51 of 127

Re:5G doesn't show up in the preferred type of network

2020-12-24, 0:52 AM

@ M188 wrote:

Hello, I also have the same problem in Italy with Iliad. Is it possible to make a check for me too?

 

 

Yes, I will see what I can find out for Iliad while I continue to get info on Wind as well.

 

-Tom



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15 Posts

12-26-2020

Italy

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Re:5G doesn't show up in the preferred type of network

2020-12-28, 12:44 PM

Ciao Tom, come altri ho il problema della mancanza delle impostazioni di rete 5g, avendo il provider Windtre in Italia ... mi piace molto lo smartphone edge Motorola! e sarebbe assurdo cambiarlo per non avere il settaggio 5g a causa di un aggiornamento software ... Grazie in anticipo ...

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15 Posts

12-26-2020

Italy

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  • Posts: 15
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  • Message 53 of 127

Re:5G doesn't show up in the preferred type of network

2020-12-29, 17:57 PM

I hope someone can answer because in the next few days I should enter into a 5g contract with WIND3. Thanks

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5912 Posts

02-11-2016

United States of America

3353 Signins

80426 Page Views

  • Posts: 5912
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  • Message 54 of 127

Re:5G doesn't show up in the preferred type of network

2020-12-29, 21:55 PM

Hello everyone. I apologize this took so long. I'm also sure this isn't the news you wanted to hear, but I do have an update regarding Wind. Currently, the phone does not support the 5G on Wind network. We are looking at adding support in a future update, but I have not been able to confirm that with 100% confidence yet. If I do get confirmation, I will report back to you.

 

-Tom



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15 Posts

12-26-2020

Italy

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  • Message 55 of 127

Re:5G doesn't show up in the preferred type of network

2020-12-30, 13:19 PM

ok thanks Tom, hopefully good and soon!

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5 Posts

12-04-2020

Croatia

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  • Message 56 of 127

Re:5G doesn't show up in the preferred type of network

2021-01-06, 14:50 PM

@MotorolaTom Sorry for late response.Yes, Hrvatski Telekom is T-mobile in Croatia. And I can confirm that I still don't see 5G option in the menu.

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5912 Posts

02-11-2016

United States of America

3353 Signins

80426 Page Views

  • Posts: 5912
  • Registered: ‎02-11-2016
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  • Message 57 of 127

Re:5G doesn't show up in the preferred type of network

2021-01-06, 20:49 PM

@ Sanja01 wrote:

@MotorolaTom Sorry for late response.Yes, Hrvatski Telekom is T-mobile in Croatia. And I can confirm that I still don' see 5G option in the menu.

 

Thanks, I'm still trying to get confirmation about 5G on Telekom Croatia.

 

-Tom



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5 Posts

12-04-2020

Croatia

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  • Message 58 of 127

Re:5G doesn't show up in the preferred type of network

2021-01-08, 8:11 AM

@MotorolaTom thanks.

Hopefully it will soon be enabled on Edge in Croatia

 

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17 Posts

01-08-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 59 of 127

Re:5G doesn't show up in the preferred type of network

2021-01-08, 23:17 PM

So you have to wait for software for 5g to work ? I'm on Vodafone UK and if I go to a 5g are it isn't going to work ? Thanks

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15 Posts

12-26-2020

Italy

91 Signins

480 Page Views

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  • Message 60 of 127

Re:5G doesn't show up in the preferred type of network

2021-01-11, 7:58 AM

to see if 5g is enabled (even with Vodafone 4g sim) you have to go to settings> network and internet> mobile networks, if there is 2g / 3g / 4g / 5g then it is enabled for 5g, if instead there is only 2g  / 3g / 4g is not enabled for 5g

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