Motorola Community

motorola edgemotorola edge
All Forum Topics
Options

2 Posts

08-20-2020

United States of America

4 Signins

45 Page Views

  • Posts: 2
  • Registered: ‎08-20-2020
  • Location: United States of America
  • Views: 45
  • Message 1 of 11

Display edge dark light.

2020-08-20, 21:25 PM

My Motorola edge has been showing this weird dark line by the edges.  Here is a picture.

IMG_20200820_141550.jpg
Reply
Options

26 Posts

08-07-2020

United States of America

35 Signins

330 Page Views

  • Posts: 26
  • Registered: ‎08-07-2020
  • Location: United States of America
  • Views: 330
  • Message 2 of 11

Re:Display edge dark light.

2020-08-21, 0:38 AM

I believe that's the curve of the glass doing that not the actual screen itself. If you turn the phone to see the edge it should look fine. I don't know if that a deal breaker for you or not I use dark mode so I don't see all that much. 

Reply
Options

2 Posts

08-20-2020

United States of America

4 Signins

45 Page Views

  • Posts: 2
  • Registered: ‎08-20-2020
  • Location: United States of America
  • Views: 45
  • Message 3 of 11

Re:Display edge dark light.

2020-08-21, 10:29 AM

My screen now has a green tint when  my brightness drops to 50%.

Reply
Options

28 Posts

08-10-2020

United States of America

24 Signins

420 Page Views

  • Posts: 28
  • Registered: ‎08-10-2020
  • Location: United States of America
  • Views: 420
  • Message 4 of 11

Re:Display edge dark light.

2020-08-21, 10:43 AM

That looks pretty normal especially on a white screen. Mine has started to go on the left side like others. And it will get worse at times, purple and green coming farther out into the screen. 

Reply
Options

28 Posts

08-10-2020

United States of America

24 Signins

420 Page Views

  • Posts: 28
  • Registered: ‎08-10-2020
  • Location: United States of America
  • Views: 420
  • Message 5 of 11

Re:Display edge dark light.

2020-08-21, 10:44 AM

Forgot to add the picture.

IMG_20200821_033912042_HDR.jpg
Reply
Options

274 Posts

08-30-2018

United States of America

759 Signins

15833 Page Views

  • Posts: 274
  • Registered: ‎08-30-2018
  • Location: United States of America
  • Views: 15833
  • Message 6 of 11

Re:Display edge dark light.

2020-08-21, 21:02 PM

@ Dan Lion wrote:
 

 

My Motorola edge has been showing this weird dark line by the edges.  Here is a picture.

 

Hello,

 

I sent you a private message, when you have a moment can you take a look?

 

Thanks

Becky



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

26 Posts

08-07-2020

United States of America

35 Signins

330 Page Views

  • Posts: 26
  • Registered: ‎08-07-2020
  • Location: United States of America
  • Views: 330
  • Message 7 of 11

Re:Display edge dark light.

2020-08-22, 3:04 AM

Yeah A.J you should get with customer support it shouldn't look like that.

Reply
Options

28 Posts

08-10-2020

United States of America

24 Signins

420 Page Views

  • Posts: 28
  • Registered: ‎08-10-2020
  • Location: United States of America
  • Views: 420
  • Message 8 of 11

Re:Display edge dark light.

2020-08-22, 3:44 AM

 @Vic9mm

 

 I have gotten with customer service @MotoBecky  has been absolutely fantastic in guiding me through the options that we have. 

 

They're handling a great amount right now and they're doing really good.  My problem is coming and going, I love it otherwise.

So unless I have a catastrophic screen failure I am happy to be patient with Moto because I am pretty confident that they will resolve the issue. I do have a perfect Z2 Force to fall back upon if needed. 

Reply
Options

1 Posts

12-18-2020

United States of America

1 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎12-18-2020
  • Location: United States of America
  • Views: 5
  • Message 9 of 11

Re:Display edge dark light.

2020-12-18, 7:38 AM

My son's brand new phone is doing the same thing. Edges will go dark in places and then the screen will go green to black.  Looks just like the picture above. Did you find a solution? @MotoBecky 

Reply
Options

4229 Posts

02-11-2016

United States of America

3223 Signins

69391 Page Views

  • Posts: 4229
  • Registered: ‎02-11-2016
  • Location: United States of America
  • Views: 69391
  • Message 10 of 11

Re:Display edge dark light.

2020-12-18, 20:44 PM

@ heidiloray wrote:

My son' brand new phone is doing the same thing. Edges will go dark in places and then the screen will go green to black.  Looks just like the picture above. Did you find a solution? @MotoBecky 

Sorry about this. Becky should get in contact with you ASAP to help figure out what we can do to help.

 

-Tom



Did someone help you today? Press the thumbs up icon on the bottom right to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms