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12 Posts

01-27-2021

Canada

17 Signins

125 Page Views

  • Posts: 12
  • Registered: ‎01-27-2021
  • Location: Canada
  • Views: 125
  • Message 1 of 2

Last 2 charges, gets too warm

2021-06-25, 19:17 PM

On my last 2 full charges, when I picked up my phone after around the 1 hour mark, my Edge plus is very warm.  It's like it was left inside a car during a sunny afternoon.  

 

It's never done that before since I have started using the phone in January.  So I just rebooted the phone today after the second time this happened. 

 

Has anyone else have this happened?

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4519 Posts

03-11-2019

United States of America

782 Signins

62255 Page Views

  • Posts: 4519
  • Registered: ‎03-11-2019
  • Location: United States of America
  • Views: 62255
  • Message 2 of 2

Re:Last 2 charges, gets too warm

2021-06-26, 15:27 PM

Hi Superdaddy,

 

I will try my best to help you with this. Was the phone charging or recently charging when you picked up the phone? Phones do get warm and even hot, but almost never dangerously so. It is normal for a phone to get warm while charging and discharging, and the faster it is charging or the more power it is using the hotter it may get.

  • Please update your profile with current phone, carrier and IMEI -- this will help me investigate.
  • Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.
  • Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Best regards,
Zeke
Motorola Support



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