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8 Posts

11-10-2020

United States of America

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Re:Microphone problems when using phone speaker on Skype, Teams, Zoom and Whatsapp.

2020-11-10, 21:42 PM

I would like to have a solution to this problem ASAP as it is annoying. I can't talk using the phone on speaker. The persons who I talk with are always complaining about this. It is shameful to spend a 1000$ for a phone and to have this type of issues. Please take actions.

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8 Posts

11-10-2020

United States of America

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Re:Microphone problems when using phone speaker on Skype, Teams, Zoom and Whatsapp.

2020-11-10, 21:57 PM

Yes I do have the same issue

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13 Posts

11-07-2020

Canada

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Re:Microphone problems when using phone speaker on Skype, Teams, Zoom and Whatsapp.

2020-11-11, 2:15 AM

@MattForumsMngr thanks Matt for the update, that's promising news, but still unacceptable for a phone this expensive. 

 

Anyway, yes, if you can confirm if this fix is coming in the next patch that would be greatly appreciated. 

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3 Posts

11-15-2020

United States of America

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Re:Microphone problems when using phone speaker on Skype, Teams, Zoom and Whatsapp.

2020-11-15, 15:45 PM

@MattForumsMngr 

 

It's good to know that this has been identified as an issue and will be addressed sooner rather than later. 

 

I just wanted to chime in and say that I too am having this problem, pretty much in every VOIP app I've used so far (Facebook Messenger, WhatsApp, Google Duo). I also want to point out that it's not only during video calls but also during audio only calls that are put on speaker in these types of apps. 

 

 

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13 Posts

11-07-2020

Canada

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Re:Microphone problems when using phone speaker on Skype, Teams, Zoom and Whatsapp.

2020-11-17, 23:36 PM

@ITAngel  I hope it's addressed sooner than later. Because it's annoying as hell. 

 

@MattForumsMngr  any update on this?

 

 

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19965 Posts

02-03-2016

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  • Message 16 of 50

Re:Microphone problems when using phone speaker on Skype, Teams, Zoom and Whatsapp.

2020-11-18, 13:32 PM

@ Jamjambam wrote:
 

 

@ITAngel  I hope it's addressed sooner than later. Because it's annoying as hell. 

 

@MattForumsMngr  any update on this?

 

 

 

Hi.

 

Since we never provide timing on updates, I am not likely to have any additional updates. Again, so sorry for this issue.

 

I also suggest updating your profile with current phone, carrier and serial number -- that way if there is a soak test I can try to add you to that. Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Regards,

 

-Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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13 Posts

11-07-2020

Canada

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Re:Microphone problems when using phone speaker on Skype, Teams, Zoom and Whatsapp.

2020-11-20, 3:01 AM

@MattForumsMngr I update my profile. 

 

You mentioned you would tell us if this fix is in the next patch update or not. 

 

Again I have to voice my disappointment and annoyance by this bug. It's a big issue for me. I can't videochat people nor use the speaker phone. I've been a Motorola customer for 6 years and this is the first time I've had such a major issue, what makes it even worse is this is supposed to be your flagship ($1000 ) phone. If this keeps up I'm going to have to switch to a Pixel5. 

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1 Posts

12-05-2020

Georgia

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  • Message 18 of 50

Re:Microphone problems when using phone speaker on Skype, Teams, Zoom and Whatsapp.

2020-12-05, 11:36 AM

Hi All

Absolutely agree with other customers! Same problem with my phone!

Guys from support, please we need a solution to this problem ASAP as it is annoying. 

 I can't talk using the phone. The persons who I talk with are always complaining about this. It is shameful to spend a 1000$ for a phone and to have this type of issue. Please take action asap!

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8 Posts

11-10-2020

United States of America

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  • Message 19 of 50

Re:Microphone problems when using phone speaker on Skype, Teams, Zoom and Whatsapp.

2020-12-08, 19:42 PM

@MattForumsMngr  Matt any news regarding the microphone issue?

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46 Posts

03-31-2012

United States of America

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  • Message 20 of 50

Re:Microphone problems when using phone speaker on Skype, Teams, Zoom and Whatsapp.

2020-12-08, 21:09 PM

I can confirm I am having the same issue as described by the folks in this forum. 

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