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05-30-2021

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Moto Edge+ - dim screen (MAY be Android 11 related...)

2021-05-30, 18:13 PM

Hello All!
I've owned 56 cellphones since 1998.

Including a number of Motorola's (VBox/V101, V2260 "Peanut", V220, V500, V551, V3T, V190, Spice (ugh), Razr HD and now the Edge+) !

 

So, I've also been using Android since 1.6 "Donut" on my first Android phone ... the Spice XT1300 (curls into a ball, sobbing).

I got my Edge+ 3 weeks ago, and loved the specs.  The device is great, the scree was great, until one of the 2021 updates hit it.  Not sure which... but it also happened to a friends Pixel 5.  Compared to my OnePlus 7 Pro the screens are just ... dim.

The OnePlus 7 Pro, I have at 50% brightness, and I can read that in most places.  When I viewed the Pixel 5 and now the Moto Edge+ side by side, to get close to the same level of brightness, the display needs to be around 75-85%.

 


Since this happens on both the Edge+ and a Pixel 5 ... could it be some line of code, somewhere, that is the same on both devices, that has a conflict?

I have read other posts about this, but since I've also seen it on a Pixel 5, it can't be just a coincidence... can it? 

(just for shock/awe value, here's a pic of all my phones, minute the EDGE+ which I haven't added yet.)

 

[img]http://iamallan.com/images/2021-02%20All%20Phones.png[/img]
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14019 Posts

03-05-2018

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Re:Moto Edge+ - dim screen (MAY be Android 11 related...)

2021-05-30, 20:26 PM

Hi IamAllan

 

Thanks for sharing. Can you please confirm if you're using adaptive brightness? Go to Setting > Display > Adaptive brightness. If it's on, try turning it off. Also, are you comparing the brightness while you're on a sunny outside?

 

Best regards,
Rich
Motorola-Lenovo Support



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4 Posts

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Re:Moto Edge+ - dim screen (MAY be Android 11 related...)

2021-05-30, 22:11 PM
Hi Rich! No, adaptive brightness is off. Comparing the phone brightness in doors.
[img]http://iamallan.com/images/2021-02%20All%20Phones.png[/img]
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02-03-2016

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Re:Moto Edge+ - dim screen (MAY be Android 11 related...)

2021-06-03, 13:45 PM

@ IamAllan wrote:

Hi Rich!No, adaptive brightness is off. Comparing the phone brightness in doors.

 

Hi.

 

Because it happened on Pixel and edge+, it points to a change made by Google. (We often use a Pixel when we are trying to determine how something is "supposed to work" since we stick closely to vanilla OS versions.)

 

Is the solution simply to up the brightness? As Rich suggested, using Adaptive Brightness and adjusting the slider when you feel it's too dim will teach the phone to keep it at a level comfortable for you.

 

Regards,

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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Re:Moto Edge+ - dim screen (MAY be Android 11 related...)

2021-06-03, 15:18 PM

I'm not sure.

As I said, I'm comparing this to a OnePlus 7 Pro, Oxygen 11 and with the O+ on 50% brightness, I have to have the Edge+ at about 80% brightness to match.

 

I'm hoping that Freedom can get me a replacement device (no store in Toronto has any more in stock 🤦🏽‍♂️!) and, I'll just keep it on Android 10 for a as long as possible. 
I run Bitdefender so ... not worried about viruses or malware on my smartphone. 

[img]http://iamallan.com/images/2021-02%20All%20Phones.png[/img]
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Re:Moto Edge+ - dim screen (MAY be Android 11 related...)

2021-06-04, 13:50 PM

@ IamAllan wrote:

I' not sure.

As I said, I' comparing this to a OnePlus 7 Pro, Oxygen 11 and with the O+ on 50% brightness, I have to have the Edge+ at about 80% brightness to match.

 

I' hoping that Freedom can get me a replacement device (no store in Toronto has any more in stock 🤦🏽‍♂️!) and, I' just keep it on Android 10 for a as long as possible. 
I run Bitdefender so ... not worried about viruses or malware on my smartphone. 

 

Hi.

 

So, you think a security update changed the display brightness? That is not real likely, so I would look for a different cause myself.

 

There is a certain amount of variation in display brightness that would still be considered within specifications, but it's quite narrow for the most part. 

 

Let me know how it works out. Good luck.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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Re:Moto Edge+ - dim screen (MAY be Android 11 related...)

2021-06-10, 16:52 PM

So after doing some checking, the Motorola Edge+ has a "peak brightness" of 550 nits.
The OnePlus 7 Pro has a peak brightness of 540 nits.   10 nits lower.

As I said above, with the OnePlus at 50% brightness, the Edge+ (after several updates) had to be at 80% brightness to be the same level.

When looking at the Edge+ screen, it almost seemed (before I returned it), that there was a hazy film UNDER the display.

 

Maybe the display cable in the Edge+ came loose. Maybe something shorted in the device.  
I wasn't going to spend $129 on an insurance claim, and I wasn't going to send it into Motorola, and wait for 2 months, then get told there was nothing wrong, or, get a refurbished unit.

So I reluctantly returned the device to Freedom.   I didn't want to, because I liked the device.  The specs, the speed, and the lightly narrower design, compared to the OnePlus.

 

If I could be guaranteed a better screen, I'd go buy one again, from Freedom, as they have them at "Fire sale" price of $600 out right. 

[img]http://iamallan.com/images/2021-02%20All%20Phones.png[/img]
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