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4 Posts

02-14-2012

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Motorola Edge + will not stay turned off

2021-07-22, 4:10 AM

When the phone is attached to the supplied wall charger the phone will display the power off button, and turn off when pressed. Then a few seconds later it starts, like restart was selected not off. Is this a feature or a bug? Thanks for your input.

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20124 Posts

02-03-2016

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Re:Motorola Edge + will not stay turned off

2021-07-27, 14:18 PM

@ MotoMike51 wrote:

Thanks for the update. I would appreciate the reasoning behind it.

 

Hi.

 

Unfortunately, it was still a bit over my head when I asked about it. :) It appears that the phone charges more efficiently when on. In any event, it could not have been done differently with this chipset.

 

Sorry I don't have a more coherent reply!

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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386 Posts

08-30-2018

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Re:Motorola Edge + will not stay turned off

2021-07-23, 20:37 PM

@ MotoMike51 wrote:

When the phone is attached to the supplied wall charger the phone will display the power off button, and turn off when pressed. Then a few seconds later it starts, like restart was selected not off. Is this a feature or a bug? Thanks for your input.

 

Hello MotoMike51,

 

Let us check on this further and I'll be back in touch.  Does this happen every time or only some of the time?  If the phone is already powered off when you plug it into the charger, does it still turn back on? 

 

Thanks
Becky



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4 Posts

02-14-2012

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Re:Motorola Edge + will not stay turned off

2021-07-23, 21:02 PM

Hi MotoBecky,

I tried it both ways, turning it off while it was plugged into the charger, and turning the phone off, then plugging it into the charger. In both instances the phone turns on. We happen to have a second Edge + that is slightly older, and it behaves the same way.

 

Thanks,

MotoMike51

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20124 Posts

02-03-2016

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Re:Motorola Edge + will not stay turned off

2021-07-26, 19:49 PM

@ MotoMike51 wrote:

Hi MotoBecky,

I tried it both ways, turning it off while it was plugged into the charger, and turning the phone off, then plugging it into the charger. In both instances the phone turns on. We happen to have a second Edge + that is slightly older, and it behaves the same way.

 

Thanks,

MotoMike51

 

Hi!

 

It's a feature. While I'm not 100% sure about the reasoning behind it, I believe it is related to chip efficiency. I can ask.

 

Regards,

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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4 Posts

02-14-2012

United States of America

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  • Message 5 of 7

Re:Motorola Edge + will not stay turned off

2021-07-26, 21:19 PM

Thanks for the update. I would appreciate the reasoning behind it.

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20124 Posts

02-03-2016

United States of America

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  • Message 6 of 7

Re:Motorola Edge + will not stay turned off

2021-07-27, 14:18 PM

@ MotoMike51 wrote:

Thanks for the update. I would appreciate the reasoning behind it.

 

Hi.

 

Unfortunately, it was still a bit over my head when I asked about it. :) It appears that the phone charges more efficiently when on. In any event, it could not have been done differently with this chipset.

 

Sorry I don't have a more coherent reply!

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!

0 person found this solution to be helpful.

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4 Posts

02-14-2012

United States of America

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  • Message 7 of 7

Re:Motorola Edge + will not stay turned off

2021-07-27, 15:27 PM

That's a great answer though. Thanks for finalizing this for me.

 

MotoMike51

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