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07-04-2021

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Motorola edge MMS issue since Android 11 update

2021-07-04, 16:58 PM

Hello!

 

Ever since I updated my Moto edge to android 11 I've had issues with MMS. I can receive group and picture messages but I can't send any. I waited for patch updates and nothing has been resolved. My access point information has been confirmed correct and have tried other access points also for my data connection. None of which have resolved my issue. Data and internet work fine. Regular text messaging works fine also. I have contacted my carrier and they had no issues on their end and couldn't help me with this whatsoever. Is this just a bug? Is there a work around? It's extremely frustrating. I've also reset my data and internet connection multiple times which also didn't work. 

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14293 Posts

03-05-2018

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Re:Motorola edge MMS issue since Android 11 update

2021-07-04, 18:22 PM

Hi vicfirth

 

That's odd. Can you try resetting network settings? Settings > Network & internet > Mobile network > Advanced > Access Point Names > Tap 3 vertical dots > Reset to default. Once done, reboot the phone, see if that helps. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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